Sales Development Representative

Emma Inc., Nashville, TN

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Here at Emma, we’re continuing to grow our sales development team. If you’re a positive thinker, ambitious self-starter and love trying new things, this role is for you.

As a Sales Development Rep, you’ll be the driving force behind Emma’s overall growth as you fill our Sales team’s pipeline with qualified sales leads. You will quickly build relationships with leads that you qualify and pass onto Sales executives.  You'll work closely with the Marketing team, qualifying prospects and using your top-notch communication skills and business sense to follow-up with them. You’ll gain valuable hands-on experience in a fast-paced tech company where career growth opportunities exist for those that are hungry and motivated. Hungry for success, that is. Not donuts. Although, we love those too and are no strangers to devouring a box of glazed.

Key Responsibilities:

  • Quickly follow up (via email, chat and phone calls) with people who inquire about Emma on our website
  • ​Get to know prospects, their organization and ​their marketing needs in an effort to connect them to the right Emma solution
  • Document your findings in Salesforce and create a seamless handoff to one of our account executives to continue the conversation
  • Collaborate with the marketing team to help improve the lead quality​
  • Understand and present the high points of Emma's product​
  • Provide over-the-top, Emma-worthy customer service at every turn​


  • 1+ year of experience in a sales role
  • Excellent written and verbal communication skills
  • Familiarity with CRMs like Salesforce.com
  • The ability to work well independently while collaborating with other teams and leaders​
  • Excellent interpersonal, leadership, organizational and communication skills ​
  • Proven track record of owning your goals and consistently surpassing them

About Emma Inc.

Emma's powerful digital marketing platform makes it easy for teams of all sizes to create beautifully designed email campaigns that drive results. Identify who to target, automate your marketing programs and integrate with the technologies you use most to deliver more timely, personalized and effective communications. With award-winning thought leadership, friendly expert services and thoughtful product design, Emma helps marketers worldwide do their very best work.

Emma Inc.

Want to learn more about Emma Inc.? Visit Emma Inc.'s website.