Director of Product Management

Emma Inc., Nashville, TN

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As a Director of Product Management at Campaign Monitor, you’ll be responsible for leading a product line and a team of passionate product managers who will look to you for mentoring, while enabling them to be successful and ensuring they have a clear focus & strategic direction. You will ensure the team operates efficiently, adhering to best product management processes & practices and enable them to make ROI-based decisions that maximise tactical and strategic business outcomes.

You will be required to have the right tools in place to frequently report on your team’s progress and always tie back to the impact on overarching KPIs and strategy. Furthermore, you should understand & analyse market/competitive dynamics in order to ensure we are always ahead of the curve and positioned for success.

You will need to instill a culture of empowerment, accountability and adaptability, making sure the team remains focussed through periods of change or ambiguity due to dynamically shifting priorities. Demonstrating superior analytical decision making and commercial aptitude, you will be accountable for the broader team’s investment efficiency, as well as quality and timeliness of deliverables.
You must be able to build and foster close relationships with non-collocated stakeholders across the business and all the internal partners that contribute to your team’s success. The company’s global presence requires someone who feels at home in a distributed environment, where effective communication is a “make or break”.

Occasional international travel might be required for this role.


  • 5+ years experience leading product teams and delivering highly successful and innovative digital consumer products that maximise business outcomes
  • Extensive experience caring for, building, mentoring and developing highly collaborative teams that aspire to exceed expectations and achieve great results
  • Significant experience in product development, investment prioritisation, product marketing and product design
  • Data driven; Proven experience utilising metrics & insight as the most powerful tools for informed ROI-driven decision-making
  • Comfortable moving with a sense of urgency, but sensitive enough to give people space/comfort to add suggestions and take them along on the journey
  • Experience coaching your team on how to experiment and interpret both quantitative and qualitative data to shape and enable product direction
  • Expert knowledge and practical application of Lean and Agile principles & Hypothesis Driven Development
  • Email marketing experience & familiarity with any of the following tools is a plus: Aha!, Mixpanel, Pendo, Intercom, JIRA.

What are the perks?

  • Competitive salary + medical/dental/vision benefits
  • 401K with 50% match, on up to 10% of your salary
  • Day off for your birthday
  • An awesome work environment using the best available equipment
  • Snack and drink options, coffee bar
  • Flexible work hours and great vacation (we believe in the importance of work-life/personal-life balance)
  • Training budget to make sure you're always learning and growing
This position is located in Nashville with relocation available for the right candidate. If you’re interested in applying please submit a resume and cover letter letting us know why you are the best pick for the role.

About Us
Campaign Monitor’s SaaS products are relied upon by over 250,000 businesses around the world, and we have over 350 employees who are passionate about helping our customers grow. We recognize the diverse and unique business problems of email marketers today. Rather than delivering a “one size fits all” software product, we have brought together a family of brands to help marketers find the exact right solution to meet their business needs. Each of our brands is relentlessly focused on helping marketers grow their businesses, make lasting connections with their customers, and build valuable relationships.

About Emma Inc.

Emma's powerful digital marketing platform makes it easy for teams of all sizes to create beautifully designed email campaigns that drive results. Identify who to target, automate your marketing programs and integrate with the technologies you use most to deliver more timely, personalized and effective communications. With award-winning thought leadership, friendly expert services and thoughtful product design, Emma helps marketers worldwide do their very best work.

Emma Inc.

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