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Enterprise Business Systems Architect

Endurance International Group, Remote, US

A Company Built to (Em)Power


We have an opening for an Enterprise Business Systems Architect to lead the vision and architecture of the enterprise technology that supports Constant Contact’s business. The role provides guidance and technical leadership to the work of Solutions Architects, Engineers, and Application Admins. This is a highly visible role, strategic to the business, with significant impact across Constant Contact’s business operations.

Constant Contact is a trusted partner in helping small businesses, nonprofits, and individuals achieve real results and move their businesses forward. With all the tools you need to market your ideas, we make it easy to quickly and affordably build a professional brand online, attract customers, and do more business online.

In February 2021, Constant Contact's former parent company, Endurance Group, was acquired by Clearlake Capital and Siris Capital. As part of this acquisition, Constant Contact was spun off to operate as a stand-alone business and Endurance has been dissolved.

We couldn't be more excited to continue the focus on building simple, yet powerful tools that help small businesses achieve their goals with our new partnership.

The Enterprise Business Systems Architect will work closely with IT Business Analysts, business systems application development, Data Analysts, PMO, other IT groups and internal business stakeholders to ensure a seamless, secure and scalable Enterprise Business Technology. You will drive evaluations and recommendations of new technology solutions as business needs emerge to enable innovation.

What you’ll do:

  • Be the guiding technology voice across enterprise business systems ensuring there is a cohesive architecture supporting complex internal business workflows
  • Drive change within the organization, working with teams to evolve them into a future state architecture
  • Develop enterprise technical roadmaps and architectures in close partnership with business system development and integration leaders, Business Analysts, Data Analysts, Security, IT operations and business leaders
  • Drive architecture governance, including evaluation, selection, recommendation and approval of business technology solutions
  • Maintain consistency of architectural principles across systems and applications, setting strategies, policies, standards and practices including scalability, maintainability, reliability, extensibility, usability and security
  • Provide functional direction to Solutions Architects to ensure technical solution designs are well architected and implemented per enterprise architecture standards and principles
  • Look ahead to consider the long-term consequences for the enterprise when choosing a technical direction, proposing a technology investment, proposing simplification opportunities, or advising a business leader on strategic issues
  • Provide a critical analysis and recommendation for build, buy, partner investments
  • Become a driver for addressing technical debt by coaching delivery teams on both avoiding new debt and removing old debt
  • Work with business leaders to understand the implications of technical debt and help guide them in supporting the delivery teams to address it

Who you are:

  • 10+ years of industry experience including experience with enterprise business systems (CRM, ERP, HRMS,) Data/BI platforms, cloud architecture, systems integration in global organization.
  • 10+ years of experience in Solutions Architecture and/or Enterprise Systems Architecture
  • Experience with complex Salesforce.com (CRM) implementations supporting Sales, Marketing and Service/Support
  • Knowledge of systems and data integration platforms / iPaaS (i.e. Boomi, MuleSoft, etc.)
  • Led architecture and development projects across business areas and technologies and has a well-rounded background in enterprise applications, software development, databases, middleware, etc.
  • Has been involved in design of future state architecture / systems design
  • Good understanding of the architectural principles of cloud based platforms, software development, integration and information security
  • Knowledge of and experience with development of APIs, microservice architectures and application containerization a plus.
  • Experience with ServiceNow HR and ITSM or other Service Management platforms
  • Experience with CI/CD and DevOps in business systems development
  • Knowledge / Experience with Snowflake cloud based EDW
  • Experience with a cloud based ERP, HRMS, GRC and Contact Center Systems, specifically Workday and/or Netsuite

Why you'll love us:

  • We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture.  We have programs in place that bring us together on important issues and provide educational opportunities for all employees.  
  • Join the experts. If you're passionate about supporting businesses of all sizes, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
  • You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments and seek coaching opportunities.
  • We’ve got you covered. We are a family! From excellent medical to life insurance, education sponsorships to interest-free loans, Flexi-leave to casual dress code - we've got your back!

Where permitted by applicable law, successful applicants must have received, or be willing to receive the COVID-19 vaccine by the date of hire to be considered for the job.

If you are a Colorado resident and this role is a remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact [email protected]

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About Endurance International Group

Founded in 1997, Endurance has grown into an international family of brands that provides small business owners with the tools they need to establish and build their web presence, get found in online search, and connect with customers through social media, email marketing, and more. At the heart of our technology is a commitment to (em)Powering small businesses and ensuring their success online. It’s what drives our 4,000+ employees every day. And it’s what ultimately changes the lives of our 5 million+ customers.

Want to learn more about Endurance International Group? Visit Endurance International Group's website.