Uncubed
           

Customer Service Expert - UK

Enjoy, London, England

See jobs at Enjoy


About Enjoy.

Welcome to a new kind of delivery experience. Enjoy offers same-day delivery with personalized setup of today’s best tech products. To bring this to life, we employ incredibly friendly and smart Experts, who are great with tech and even better with people. Our Experts deliver, set up and explain products to customers, all on the same day they order them. And best of all, this is 100% free.

Enjoy is founded and led by Ron Johnson, former head of Apple Retail, and an executive team from leading retail, technology and design organizations like Apple, Facebook and Amazon, to name a few.

Learn more about how Enjoy got started from our co-founders, Ron and Tom!

Meet some of the team: 

https://www.youtube.com/watch?v=X46qFAc78nY&feature=youtu.be

https://www.youtube.com/watch?v=q4097ZQi8AQ&feature=youtu.be

https://www.youtube.com/watch?v=UwwJVvW9MCE&feature=youtu.be

 

About the Role.

Experts are the heart and soul of Enjoy. To be an Expert, you can’t just deliver products. You have to deliver awesome. You’ll provide personalized experiences to customers with a variety of products designed to enhance their lives.

We serve our customers, seven days a week.

To deliver 5-star experiences with all Enjoy-supported products, you must:

  • Communicate with customers to establish clear goals for each appointment
  • Develop personal relationships with your fellow team members in the market
  • Identify successes, opportunities, and obstacles and provide feedback on a regular basis
  • Participate in daily community building activities
  • Maintain a clean and operationally sound environment
  • Ensure each visit culminates with all the details logged, accurately and timely

About You.

  • Obsessed with your customers and continually consider how to enhance their experience
  • Approach learning with the vigor to hone your craft while leaving ego behind
  • Self motivated and resourceful to offer help and support wherever needed
  • Convey messages and ideas concisely and effectively while maintaining professionalism
  • Establish rapport with others and cultivate relationships easily
  • Organize tasks in line with company priorities and complete them efficiently and on time

Benefits.

  • Competitive salaries and stock options
  • Startup environment where you’ll help shape the culture and have a huge impact
  • Work on innovative projects and challenging problems with some amazingly talented people

Qualifications.

  • Ability to work evenings and weekends
  • Valid driver's license

 

#LI-ENJOY #ZR

About Enjoy

About us Welcome to a new kind of delivery experience. Enjoy offers same-day delivery with personalized setup of today’s best tech products. To bring this to life, we employ incredibly friendly and smart Experts, who are great with tech and even better with people. Our Experts deliver, set up and explain products to customers, all on the same day they order them. And best of all, this is 100% free. Enjoy is founded and led by Ron Johnson, former head of Apple Retail and an executive team from leading retail, technology and design organizations like Apple, Facebook, Amazon and Victoria’s Secret, to name a few.

Want to learn more about Enjoy? Visit Enjoy's website.