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Senior Project Manager

Enjoy, Palo Alto, CA

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About Enjoy:

Enjoy is pioneering the next generation of Retail - Mobile Stores - by bringing the best of the store to the customer, in as fast as 3 hours. Enjoy partners with premium brands to hand-deliver experiences to customers through an integrated platform, local logistics model and highly-trained Experts that help each customer get the most out of their new product, right from the start.

Enjoy is growing fast, currently operating in 14 UK markets, Canada and 50+ US markets. 

We’re a mission-driven organisation focused on bringing joy to people’s lives while creating great jobs for a digital world. This requires a spirit of winning together and a strong growth mindset. We value people who choose kindness and are obsessed with delivering amazing experiences. 

Enjoy is founded and led by Ron Johnson, former head of Apple Retail, along with an executive team from leading retail, technology, and design organisations, including: Apple, Facebook, BT, Tesla, Amazon and more.

Learn more about how Enjoy got started from our co-founders, Ron and Tom! 

About The Team

We are a highly engaged, passionate and performance-based team, committed to delivering on our ambitious goals. We are building a great company and a great place to work where we live our values everyday.

  • We believe that Kindness, above all else, is key to unlocking the magic of Enjoy
  • We have a Growth Mindset and hunt for new approaches to achieve better results
  • We focus on continually raising the bar and Winning Together
  • We are Experience Obsessed and relentless in our efforts to create a 5-star experience for our customers, partners and employees

YouTube | Enjoy

How Enjoy got started.

 

 

About the PMO Team.

Our team is passionate about managing end to end project/program execution and delivering business requirements. We believe in maximizing our peoples’ potential and being the conduit to deliver our stakeholders’ business objectives

 

About the role.

As a Mid-Level Project Manager, you will be working closely with global teams including (but not limited to) Talent Development and Learning & Development.  This role is instrumental to launching key projects and systems on time, on budget, and achieving the desired goals.

As a trusted partner to our business stakeholders, you will be responsible for partnering with global teams to support the delivery of strategic initiatives for the company. This role will report to the PMO.

About you.

We are looking for a self-starter and a team player who can work closely with cross-functional teams to effectively prioritize and deploy projects and programs based on customer needs.  You have your black-belt in both systems implementation and collaborating and influencing stakeholders.  As a Project Manager, you will use a combination of thought clarity, analytical skills, cross-functional partnership, business judgement, and strategic thinking to innovate on behalf of our customers.

Also required.

  • 4+ years of project management experience; including systems implementation
  • Stellar presentation skills with proven ability to collaborate and influence leaders and stakeholders
  • Proven experience in managing the project prioritization, reporting project / program status to internal stakeholders, department heads, and to executives as agreed upon with stakeholders
  • Demonstrated experience understanding inter-dependencies, potential risks and identifying potential roadblocks to help steer core project team to achieve desired outcomes
  • Ability to work in fast-paced, ambiguous environments, adapting quickly to changing circumstances, processes, and priorities.
  • Manage multiple concurrent projects and/or projects with multiple work streams that require inputs from cross-functional stakeholders
  • Manage and escalate project risks and issues as appropriate, and establish success metrics for projects and ensure performance is tracked and measured
  • Investigate ways to improve existing processes and fix pain points through automation, streamlining, and program delivery
  • Must have prior experience in implementation of enterprise software packages; such as Oracle, Salesforce, UKG (Kronos), or SAP
  • PMP and Six Sigma certification and/or relative project management/process improvement experience is preferred, though not required
  • Prior experience in managing HR and L&D projects (Preferred but not required)

 

Also required:

  • Proficiency in using generally available Project Management tools and/or productivity tools from Microsoft, Google and Apple
  • Attention to detail in the day-to-day project management activities required to deliver at scale
  • A collaborative, engaging approach to work and colleagues. Must be a team player
  • Solid experience in decision-making and negotiations, risk assessment, and mitigation strategies
  • Excellent communication, problem-solving, conflict/resolution management, active listening, time management, and interpersonal skills required
  • Degree in Science, Engineering or related field and/or equivalent professional work experience required

Location: Job will be based out of Palo Alto, CA (preferred)

This job description is not intended as a comprehensive or exhaustive list of all duties, responsibilities, and qualifications necessary for the position described herein. The duties, responsibilities, and qualifications of the position are subject to change without notice.

All offers of employment are subject to background checks and drug screens prior to start date. Enjoy will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local, state, and federal laws and Fair Chance Ordinances.

This job description is not intended as a comprehensive or exhaustive list of all duties, responsibilities, and qualifications necessary for the position described herein. The duties, responsibilities, and qualifications of the position are subject to change without notice.

All offers of employment are subject to background checks and drug screens prior to start date. Enjoy will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local, state, and federal laws and Fair Chance Ordinances.

As an equal opportunity employer, Enjoy is proud to maintain a workplace characterized by mutual respect, inclusivity, and the celebration of diversity. All qualified applicants are welcome and will be considered for employment without regard to race, color, ethnicity, national origin, religion, gender, sex, sexual orientation, gender identity, genetics, disability, veteran status, or other applicable protected characteristic under local, state, or federal law.

About Enjoy

About us Welcome to a new kind of delivery experience. Enjoy offers same-day delivery with personalized setup of today’s best tech products. To bring this to life, we employ incredibly friendly and smart Experts, who are great with tech and even better with people. Our Experts deliver, set up and explain products to customers, all on the same day they order them. And best of all, this is 100% free. Enjoy is founded and led by Ron Johnson, former head of Apple Retail and an executive team from leading retail, technology and design organizations like Apple, Facebook, Amazon and Victoria’s Secret, to name a few.

Want to learn more about Enjoy? Visit Enjoy's website.