Uncubed

Sr. Director of Global Facilities

Eventbrite, San Francisco

Online ticketing and registration


THE CHALLENGE
Over the past 10 years, the Eventbrite team has grown from a small but mighty group in San Francisco to a global community of 800+ employees in over 10 countries. We are scaling our People Operations team to support our domestic and international expansion, and continue our investment in our #1 asset: our people (our “Britelings”).
 
The experience "Britelings" have in the office is central to their productivity and engagement. As part of the Briteling Experience team, you will work across the organization in our pursuit to live at the intersection of happiness and impactful work.
 
THE TEAM
The Facilities team, as part of Briteling Experience (BX), supports Eventbrite and our team’s culture through creating great working environments and seamless services in the Briteland. We’re passionate about bringing a consistently delightful workspace experience to Britelings in our 11+ (and counting) offices worldwide. Eventbrite is a people-centric organization, and our team leads the charge in constantly raising the bar. We’re defined by our willingness to challenge traditional thinking to pursue new territory with an entrepreneurial spirit and strong sense of ownership and pride.
 
THE ROLE
We are looking for a  Senior Director of Global Facilities to own the strategic and operational leadership of our global facilities team.  In this role, you & your team will drive the core function of Facilities and real estate.  You will anticipate and proactively create solutions for our quickly growing, complex real estate portfolio.  This includes space planning, site buildout, and utilization initiatives in alignment with our business needs, our brand and our Briteling experience.  Projects in queue include everything from planning for new international expansion, the development and buildout of our very own music practice room in SF, as well as an expansion and upgrade of our current restroom facilities.  With 2 domestic and 9+ international offices, you’ll have plenty of opportunity to help us ensure our offices are best in class!
 
Are the core responsibilities of Facilities and real estate not enough of a challenge for you?  Good - us neither!  We want an inspirational leader to continue to grow, mentor and develop the Facilities Team, and to partner with global leaders across the company to make strategic facilities decisions.  We have goals to become an employer of choice around the globe, and you will be a part of making that vision come to life.  You will work directly with our Chief People Officer to create best in career experiences and attract world class talent at the intersection of physical space, people, and culture.

YOU WILL

  • Lead the acquisition and development/oversight of Eventbrite work spaces to enhance our employer brand and Briteling experience worldwide.
  • Build strong relationships with business leaders to anticipate & plan for future facility needs and proactively negotiate cost effective solutions.
  • Hire, manage and develop/mentor a highly productive facilities operations team across multiple worldwide locations.  In this role, you will act at both player & coach.  So, don’t be afraid to get your hands dirty!
  • Oversee all space planning, relocation coordination and site utilization initiatives for Eventbrite’s entire real estate portfolio worldwide.
  • Own project management of all facilities remodels/upgrades such as restroom expansion and the addition of our music practice room in our San Francisco HQ.
  • Ensure existing facilities staff and contractors/vendors are in compliance with Eventbrite’s standard operating procedures.
  • Negotiate leases & service contracts with all facilities vendors.
  • Oversee  the functioning and maintenance of all building systems, including mechanical, electrical, and fire/life safety, lighting controls and other systems.
  • Oversee annual budget management and ROI measurements.

THE SKILL SET

  • A minimum of 15+ years progressive experience in Facilities/Real Estate management and strategy in the high-tech industry  with a focus on creating spaces that enhance both employee productivity and satisfaction.  (Preference for a bachelor’s degree in real estate, facilities/construction management or similar discipline.)
  • Must have the ability & experience to influence, engage, and partner closely with appropriate business partners across all levels of the organization to proactively ensure facilities needs are properly vetted and met.
  • Experience managing the mechanical, electrical, HVAC, and other systems supporting a multi-location/multi-country business.
  • Experience developing/supporting highly scalable standard operating procedures supporting a high growth, multi-facility company.
  • Experience managing/developing a facilities team of up to 10 employees.  Experience and comfort with both direct and matrixed reporting relationships specific to employees and vendors.
  • Must be willing to work off hours as needed to support urgent facilities needs across global time zones.
  • Experience negotiating vendor contracts and managing projects with a variety of vendor participants is required.
  • Demonstrated ability to manage through ambiguity and competing priorities.
  • Consultative approach to engaging and influencing executive leadership specific to global facilities needs.
  • A proactive and strategic approach to both short & long term facilities planning.
ABOUT EVENTBRITE
Eventbrite is the world’s leading event technology platform, powering more than two million live experiences each year. We build technology that allows anyone to create, share, find and attend events of all kinds. Music festivals, marathons, conferences, hackathons, political rallies, fundraisers, gaming competitions— you name it, we power it. Meet some of the team.
 
IS THIS ROLE NOT AN EXACT FIT?
 
Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.
 
FLSA Status: exempt
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction record

About Eventbrite

Eventbrite powers ticketing and registration for more than two million live experiences each year, hosting the world’s largest online selection of events. We build technology that allows anyone to create, share, find and attend events of all kinds. Music festivals, marathons, conferences, hackathons, political rallies, fundraisers, gaming competitions— you name it, we power it.

Want to learn more about Eventbrite? Visit https://www.eventbrite.com/