Everlane is looking for a motivated Retail team member to join our store management team in NY. The ideal candidate has extensive experience shift managing a mid-volume retail store and enjoy working in a fast-paced environment. You are entrepreneurial, work well with limited direction, and enjoy developing teams.
You will report directly to our NY Store Leader.
Lead an effective team of 10-15 retail associates
Be on the ground to manage the store and be the point person for opening/closing, scheduling, zoning, and POS / customer troubleshooting
Track metrics to drive sales goals
Be the eyes and ears – report back on improvements that can be made to optimize sales and customer experience
Develop, coach and guide your team in establishing goals that drive performance
Define and demonstrate behaviors that enhance engagement, build enduring relationships, and represent Everlane at all times
Actively maintain clean and well presented shop appearance, keeping merchandise stocked and organized
Complete standard opening and closing procedure
1-2 years leadership experience in a retail setting
College credit or equivalent work experience
Exemplary customer service skills
Strong personal sense of style
Upbeat, passionate, and authentic
Strong communication skills that foster a transparent and positive team environment
Results-oriented and process driven, with high expectations of self and team
Capable of handling difficult customer facing conversations and interactions
Flexible schedule that will include working weekends, evenings, holidays, and special events
At Everlane, we’re rethinking the way retail works. We have no middlemen taking their cut and no brand markups. Instead, we design our own luxury basics and sell them exclusively at a fraction of the traditional retail price. Since launching in November 2011, Everlane has attracted over 1,300,000 members and has been featured in The New York Times, New York Magazine, The Economist, Elle, and GQ.
Please note before submitting an application: as a company, we take hiring very seriously. Interviewing with Everlane may include video and phone interviews, written projects, and/or on-site interviews. Although we are unable to follow-up with each and every applicant, we do our best to run a thorough process for candidates with whom we identify a potential fit.
Everlane provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
We spend months finding the best factories around the world—the very same ones that produce your favorite designer labels. We visit them often, and build strong personal relationships with the owners.