Uncubed

Services Engineer

Everwise, New York, NY

Changing the world, one career at a time


We at Everwise, a Sequoia-backed company, are reinventing talent development by connecting professionals with the people and resources they need to be successful at every stage in their career. We work with some of the top companies in the world, including Salesforce, Lyft, GitHub, Virgin, and Apple.

ROLE DESCRIPTION

Role Summary

We are searching for an exceptional Services Engineer to help map customer business objectives to Everwise's Platform. The ideal candidate will be technically minded with a keen understanding of the customer onboarding and implementations process. They will apply a consultative approach to working with customers and demonstrate technical prowess in implementing innovative workplace solutions.

Role and Responsibilities

  • Work with customers to understand, validate and implement technical requirements, including: single sign on, reporting and workplace integrations
  • Act as a liaison between Product and Sales, funneling customer feedback to help shape the product roadmap
  • Configure and launch new learning experiences using admin tools and internal APIs
  • Design and build ad hoc reports for key accounts and stakeholders
  • Contribute to the success of a rapidly changing and growing team

Required Skills and Experience

  • 3+ years of service engineering or solution consulting experience in a SaaS organization
  • Track record of successfully overcoming technical objections; problem-solving is what you do best
  • Understanding of API development and service integrations
  • Welcomes the opportunity to build things
  • Comfort in considering basic technical feasibility and maintenance cost of integrations
  • Understanding of SQL and basic database design
  • Strong product sensibility is a plus
  • Scripting language experience is strong plus

COMPENSATION

The Services Engineer role offers a competitive compensation plan. We also offer a full benefits package including medical, dental, vision, 401K, paid time off (PTO), employee stock option plan, mentorship, and transit benefits.

We look forward to hearing from you!!

About Everwise

Everwise connects employees to the people, development resources, and experiences they need to succeed at every stage of their career.


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Want to learn more about Everwise? Visit www.geteverwise.com