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Associate Product Manager

Exiger, New York, NY

RISK. REWARD.


The Associate Product Manager professional will play a hybrid role supporting various teams across Exiger Tech, to include: Pre-sales/ Implementation, Customer Support, Software Development, and Product Management. 

Key Responsibilities

  • Gain a thorough understanding of Exiger and the business
  • Develop a thorough understanding of Exiger products and services to the market
  • Serve as the primary expert across all Exiger Tech products to aid client support in responding to inquiries on product functionality
  • Participate in client visits for various opportunities
  • Engage client subject matter experts to understand business problems/drivers underlying product enhancement requests
  • Design product enhancements that align with client needs
  • Collaborate with the Development Team to validate technical assumptions related to proposed product enhancements
  • Document key functional requirements and acceptance criteria for all client driven product development requests and review them with client subject matter experts 
  • Obtain product development effort estimates from the Development Team Lead
  • Work closely with the Director, Product Delivery, Product Managers, and the Development Team Lead to prioritize client implementation development work and establish product development timelines
  • Provide effort and timeline estimates for client driven product development requests to Client Implementation and Client Success Managers
  • Ensure that the documented requirements and acceptance criteria are fleshed out in sufficient detail to allow story development to begin
  • Validate that the implemented functionality meets the acceptance criteria and, ultimately, the client’s needs and expectations
  • Communicate development status with Client Implementation and Client Success Managers

Knowledge & Skills

  • Strong organizational skills, including ability to prioritize and work under pressure
  • Attention to detail and strong communication skills (written and verbal)
  • Ability to effectively handle multiple activities and projects
  • Proven ability to work well, both individually and within a team environment
  • Client management skills – including responsiveness and attention to detail
  • Strong problem-solving skills, with the ability to address issues promptly and effectively
  • Ability to handle confidential information in a discreet, professional manner
  • Understanding of Internet and intranet applications and emerging web technologies
  • Strong initiative and self-motivation
  • Flexibility and willingness to work outside of standard business hours, as needed
  • Availability to travel at least 15% of the time.

Professional Experience Required

  • Bachelor’s Degree
  • 3-5 years of experience in a Product/ Business Analyst role, providing support to both clients and internal teams.
  • Proficiency in Microsoft Office Suite, especially Excel, PowerPoint and Outlook
  • Experience with Jira, Zendesk a plus
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About Exiger

Never before has the balance between business opportunity and regulatory risk been so tenuous. Exiger addresses this challenge head-on by developing sustainable compliance programs that meet today’s strict regulatory requirements while acknowledging that businesses cannot afford to play it safe. In a world where the fastest path to driving shareholder value is to expand into developing – often high-risk – economies, Exiger helps financial institutions, multinational corporations, and governmental agencies pursue their strategic goals with the confidence that regulatory change will not alter their course.Exiger was formed by a group of leading authorities on financial crimes compliance to solve some of the most complex problems confronting business today. The firm arms financial institutions and multinational corporations with the practical expertise and tools they need to prevent breaches in compliance, respond to risk intelligence, remediate gaps and monitor ongoing business activities.Initially launched to lead the court-appointed Monitorship of HSBC – the most comprehensive Monitoring assignment ever awarded by the Department of Justice – Exiger is entrusted with evaluating the effectiveness of internal compliance controls used by the $2.7 trillion banking institution across approximately 6,000 offices operating in nearly 70 countries around the world.In addition to its Monitorship work, Exiger guides a wide range of clients around the world through the process of managing the worst-case scenario compliance challenges and implementing the programs they need to prevent them in the future.

Exiger

Want to learn more about Exiger? Visit Exiger's website.