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Tech - Technical Product Manager

Exiger, Toronto, Canada

RISK. REWARD.


Location: Toronto, Canada

Exiger Tech is an experienced team of software professionals with a wide range of specialties and interests. We make use of big data and natural language processing technologies as well as dealing with day-to-day application development and scaling issues. We utilize agile methodologies, iterate quickly to find solutions, and work together to ensure that the system evolves in a maintainable and performant fashion.
 
This is a full-time opportunity located in Toronto, Ontario.

The Technical Product Manager will interface with internal project teams and external parties to manage a portfolio of technology products, identify research and new technologies and technological concepts, and working with a team to bring the products to the market.
 
We are looking for a resourceful, driven individual with significant software development management experience as well as customer-facing requirements gathering abilities. Communication skills are very important, as well as the ability to adapt to fluctuating requirements and priorities. You must have well-developed project management and problem-solving skills while enjoying the challenge of acting as the intermediary between clients or client-facing teams and technical teams.
 
This position may involve some travel.

Key Responsibilities

  • Working with multiple stakeholders to define, maintain and execute the product roadmap and features.
  • Triage reported software problems and enhancement requests from internal and external stakeholders. 
  • Participate in and drive discussion on a range of technology issues including User Interface and Experience, technology architecture and design.
  • Work with internal and external development teams to bring products and features to the market.
  • Communicate project status to executives and stakeholders.
  • Perform acceptance testing prior to releasing features.
  • Work closely with IT and support to investigate and resolve issues with products.
  • Manage ongoing relationships with internal clients to drive adoption and value of products and services.
  • Achieve strategic product goals and measure Key Performance Indicators.
  • Support potential sales opportunities through proof of concept projects.
  • Coordination of potential technical partnership opportunities.

Knowledge & Skills

  • Experience with different software development methodologies.
  • Experience working in an agile environment.
  • Strong organizational skills, including ability to prioritize and work under pressure.
  • Ability to effectively handle multiple activities and projects.
  • Proven ability to work well, both individually and within a team environment.
  • Client management skills - including responsiveness and attention to detail
  • Strong problem-solving skills, with the ability to address issues promptly and effectively.
  • Ability to handle confidential information in a discreet, professional manner.
  • Strong initiative and self-motivation.
  • Flexibility and willingness to work outside of standard business hours, as needed.
  • Strong executive written, verbal and interpersonal skills.
  • Strong program and project management skills.

Professional Experience Required

  • A Bachelor’s degree.
  • 5+ years working as part of a product team for a SaaS product.
  • Proven project management and superior communication skills.
  • Proven ability to quickly learn and adapt to a dynamic environment.
  • Proficient written and verbal English language skills.
  • Experience with Jira, Zendesk a plus.
About Exiger

At Exiger we work everyday to make the world a safer place to do business in. Our experts and technology help clients prevent breaches, respond to risk, remediate issues and monitor activities. We are searching for people who think creatively to solve complex problems related to governance, risk and compliance thus delivering first class solutions for our corporate and government partners.
 
Exiger’s core values are courage, excellence, expertise, innovation, integrity, teamwork and trust.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About Exiger

Never before has the balance between business opportunity and regulatory risk been so tenuous. Exiger addresses this challenge head-on by developing sustainable compliance programs that meet today’s strict regulatory requirements while acknowledging that businesses cannot afford to play it safe. In a world where the fastest path to driving shareholder value is to expand into developing – often high-risk – economies, Exiger helps financial institutions, multinational corporations, and governmental agencies pursue their strategic goals with the confidence that regulatory change will not alter their course.Exiger was formed by a group of leading authorities on financial crimes compliance to solve some of the most complex problems confronting business today. The firm arms financial institutions and multinational corporations with the practical expertise and tools they need to prevent breaches in compliance, respond to risk intelligence, remediate gaps and monitor ongoing business activities.Initially launched to lead the court-appointed Monitorship of HSBC – the most comprehensive Monitoring assignment ever awarded by the Department of Justice – Exiger is entrusted with evaluating the effectiveness of internal compliance controls used by the $2.7 trillion banking institution across approximately 6,000 offices operating in nearly 70 countries around the world.In addition to its Monitorship work, Exiger guides a wide range of clients around the world through the process of managing the worst-case scenario compliance challenges and implementing the programs they need to prevent them in the future.

Exiger

Want to learn more about Exiger? Visit Exiger's website.