Business Development Operations Manager

Exiger, New York, NY


Location: New York, NY

The Business Development Operations Manager will sit within Exiger’s New York Business Development team and support business development efforts across all of Exiger’s lines of business globally, including Exiger’s suite of SaaS and artificial intelligence-based technology products. The Business Development Operations Manager will be responsible for ongoing data management and reporting related to revenue, client accounts, and imminent business opportunities. This position will assist Business Development leadership in evaluating and forecasting attainment against quotas and goals, utilizing Salesforce.com to produce accurate and informative reporting, and other ad-hoc requests. Strong candidates will be flexible, comfortable working in a fast-paced and high-pressure sales and technology environment and be able to coordinate multiple high-priority tasks at once.

Key Responsibilities

  • Provide leadership within the Business Development team for management of data and systems that drive operations management, reporting, analytics, and an effective sales organization.
  • Help ensure smooth operation of the global Business Development function: assist in the management of the sales processes and sales reps; coordinate with product teams and operations; facilitate requests for information; identify and address pain points leveraging knowledge of best practices; internal project management.
  • Salesforce Administrator - Manage Salesforce.com (and other BD support tools) system design, implementation, and operation; identify scope and parameters of the usage of the tool, and continue to mindfully evolve; ensure data quality through regular monitoring.
  • Leverage data from Salesforce.com and Exiger’s internal case management system to report, track, analyze, and provide insights into the sales pipelines and opportunities, adjusting reporting cadence as needed to accommodate different sales cycles by product and business line.
  • Coordinate global and regional sales reporting and pipeline calls.
  • Stay up-to-date on key market trends and practices in order to inform sales and go-to-market strategies.
  • Coordinate with Finance team and CFO to assist with development and execution of rep quotas, commissions, territories, account responsibilities, etc.

Knowledge & Skills

  • Experience with Salesforce.com, including knowledge of record field configuration, dashboards, reporting, and best practices.
  • Proficiency in Microsoft Office Suite, specifically extensive knowledge of Excel.
  • Organization, attention to detail, ability to prioritize and be responsive in a fast-paced team environment.
  • Experience with other CRM, case management, and marketing systems (such as HubSpot) preferred.
  • Experience with other analytics and reporting tools (such as Tableau) preferred.

Professional Experience Required

  • Bachelor’s Degree required, advanced degree preferred.
  • 2-8 years of relevant experience working in Business Development/Sales Operations or Sales Strategy.
  • Experience as a Salesforce.com Administrator (including knowledge of record field configuration, dashboards, reporting, and best practices) and other marketing and CRM tools.
  • Proficiency in Microsoft Office Suite (extensive knowledge of Excel required).
  • Experience working in technology or financial services preferred.
About Exiger

At Exiger we work everyday to make the world a safer place to do business in. Our experts and technology help clients prevent breaches, respond to risk, remediate issues and monitor activities. We are searching for people who think creatively to solve complex problems related to governance, risk and compliance thus delivering first class solutions for our corporate and government partners.
Exiger’s core values are courage, excellence, expertise, innovation, integrity, teamwork and trust.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About Exiger

Never before has the balance between business opportunity and regulatory risk been so tenuous. Exiger addresses this challenge head-on by developing sustainable compliance programs that meet today’s strict regulatory requirements while acknowledging that businesses cannot afford to play it safe. In a world where the fastest path to driving shareholder value is to expand into developing – often high-risk – economies, Exiger helps financial institutions, multinational corporations, and governmental agencies pursue their strategic goals with the confidence that regulatory change will not alter their course.Exiger was formed by a group of leading authorities on financial crimes compliance to solve some of the most complex problems confronting business today. The firm arms financial institutions and multinational corporations with the practical expertise and tools they need to prevent breaches in compliance, respond to risk intelligence, remediate gaps and monitor ongoing business activities.Initially launched to lead the court-appointed Monitorship of HSBC – the most comprehensive Monitoring assignment ever awarded by the Department of Justice – Exiger is entrusted with evaluating the effectiveness of internal compliance controls used by the $2.7 trillion banking institution across approximately 6,000 offices operating in nearly 70 countries around the world.In addition to its Monitorship work, Exiger guides a wide range of clients around the world through the process of managing the worst-case scenario compliance challenges and implementing the programs they need to prevent them in the future.


Want to learn more about Exiger? Visit Exiger's website.