About the Role
Community Leads are integral to the admissions process, student experience, and operational excellence of our Flatiron School campuses.
- Alongside other Community Leads, you will support the Campus Director to enable our students to create their career.
- In this role, your primary focus will be Student and Alumni Experience. You will be measured on your ability to build a positive student community and cultivate a strong alumni network in line with weekly and monthly targets through events, local marketing initiatives, and partnerships, supported by the Campus Director and the Director of Student Experience.
- Produce events that drive a positive student community
- Ensure all stakeholders are looped into student and alumni events happening on campus
- Be the student ombudsperson. Advocate for the emotional and physical requests of our students
- Be the point of contact for student concerns. This is both for feedback as well as using your emotional intelligence to show students how to be successful during the program
- Administer and analyze feedback surveys. You will work with the Senior Program Manager to use that information to learn how the program can improve
- Cultivate and lead the local alumni network to develop brand ambassadors and identify career opportunities for current and future alumni
- Keep track of student and alumni rosters, calendars, communication lists and more
- Support the Campus Director in making strategic decisions regarding the operational performance of the campus
- Support the development and management of team members, including Technical Coaching Fellows
Experience & Requirements
- 2+ years experience working with students, engaging a technical audience, or building alumni communities
- Fluent local language and understanding of local culture required
- Excellent interpersonal and networking skills
- Strong verbal and written communication skills
- Strong organization skills with the ability to multitask projects through from start to finish
- Ability to run evening events twice per week
- Passion and understanding for entrepreneurial communities
Critical Competencies for Success
- You do what you love!
- Credibility is earned at Flatiron School through execution and getting things done.
- You get into the details and deliver results under highest expectations on time and quality.
- Be ready to get hands-on with all aspects of the daily needs. The buck stops with you.
- Pragmatism and outcomes orientation are valued and lead to wins.
- You thrive in a fast-paced environment.
- You have the flexibility to think outside the box.
- You have the ability to foresee and identify needs of the team.
- You take an innovator and creator’s approach to any issues that may arise.
- There is no room for “I” at Flatiron School. Every role and individual is in the organization to serve “We”.
- Builds trust across the organization by being a good listener and inclusively soliciting input.
- You are open to new and innovative solutions.
- You must present well and communicate clearly and effectively to upper management and internal departments.
- You’re willing to adjust course when appropriate new ideas or objections are raised.
- You love working with people!
About Flatiron School
Flatiron School is a coding bootcamp with online and in-person courses that teach students real developer skills. Start one of Flatiron School’s job-guaranteed courses for Web and iOS Development, Certificate Courses, or Free Courses, and join a community of students passionate about learning to love code.
Go behind the scenes and see how Flatiron School is changing higher education!
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Want to learn more about Flatiron School? Visit Flatiron School's website.
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