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Global Operations Associate

Flexport, Seattle, WA

Fixing the user experience in global trade.


Deliver unmatched experiences to Flexport users

The opportunity:

Flexport is experiencing massive growth with 1,000+ Flexporters across 14 global offices and warehouses. And we’re just getting started. Due to our rapid Global expansion, we're looking for a Global Operations Associate to help build our New York presence and support our local squads. Interested in solving real-world problems while streamlining the inefficient industry of global trade? Keep reading!

You will:

  • Manage all aspects of international trade from origin to destination;
  • Interface with global logistics partners to coordinate international shipments;
  • Shepherd clients through the complexities of international trade;
  • Collaborate with the sales team to ensure the highest level of service possible; and
  • Assist the Customs Team with logistical troubleshooting.  

You should have:

  • You have a BA/BS degree with a strong track record of success;
  • You have 1-3 years of experience at a startup, top consulting, accounting or investment banking firm;
  • You have excellent communication, interpersonal, and organizational skills;
  • You have an obsession with client happiness. You succeed when they succeed;
  • You show next-level attention to detail;
  • You have the courage to challenge the status quo when logic and reason require it. See something broken? Fix it;
  • You have the intellectual horsepower to become an expert on international trade in a matter of weeks; and
  • You are a master of email communication. You keep the inbox at zero.

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

Worried about not having any freight forwarding experience?

  • Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
  • What’s freight forwarding and why does it matter? Listen to Ryan, our CEO explain what freight forwarding is and why improving global trade can help to connect the world and break down economic barriers in this Fast Company Freethink Original Series video.
  • We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

Investing your time with Flexport means having immediate impact all over the world. You’re empowered to do what’s best for everyone and trusted to make the right decisions when and where you need them. Join our collective of entrepreneurs and improve the world’s experience in global trade.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Flexport

Flexport is a licensed freight forwarder that uses people and software to manage the complexity of international trade. Shipping something from Shenzhen to Cincinnati or Rotterdam to LA requires complex coordination. Currently that’s done by telephones, spreadsheets, and fax machines. Flexport provides a web-based app that offers real-time visibility of your shipments. And we’re not just a software platform: Our experienced logistics and customs experts are here to help at every step of the way. We offer services in air freight, ocean freight, trucking, warehouse & fulfillment, customs brokerage, and cargo insurance. Learn more about our services and request a live demo. Flexport is a freight forwarder for the Internet age. “What we do at Flexport” explains what we mean.

Want to learn more about Flexport? Visit Flexport's website.