Carrier Operations Associate

Flexport, Atlanta, GA

People-Driven Service Extended Through Software

Flexport is on a mission to fix the user experience in Global Trade.  We are the first licensed freight forwarder and customs brokerage built around a modern tech stack.  We help the world's fastest growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet.

Started in 2013, we've raised $204M from investors that include Peter Thiel’s Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, & Wells Fargo.

As a result of our global expansion, we're looking for an Carrier Operations Associate for Flexport Atlanta that will be a part of Flexport Pricing and Procurement Team. Export Carrier Operations & Procurement Associate will help launch our growing Export Carrier Operations Team in Atlanta Team.

What you'll do:

  • Execute booking and documentation processes with carriers
  • Work intimately with Flexport squads and Flexport software to ensure an effective & compliant end to end USA export process.
  • Fill the gap for the carrier operations team as we build from zero to one and as we scale.
  • Inform the business process and software capability needs to exceed expectations for Flexport squads, Carrier Operations Team and Flexport Squads.
  • Identify and contribute to continuous improvement program to improve quality, service, efficiency and regulatory compliance.
  • Contribute to the development and implementation of the software and system to differentiate Flexport operations from the industry.
  • Assist with export rate procurement & pricing. No qualified opportunities should be lost!  
  • Live and act with integrity guided by the company values including sustaining a high bar for operational quality and service.

What you’ll need:

  • A strong performance record of living our values
  • A desire to deliver exceptional service to our squads and to our carriers
  • Sea freight booking operations experience a plus
  • A willingness to blend industry best practice with the Flexport operations philosophy
  • A process oriented thinker
  • An obsession for delivering world class service

About Flexport

Flexport is a licensed freight forwarder that uses people and software to manage the complexity of international trade. Shipping something from Shenzhen to Cincinnati or Rotterdam to LA requires complex coordination. Currently that’s done by telephones, spreadsheets, and fax machines. Flexport provides a web-based app that offers real-time visibility of your shipments. And we’re not just a software platform: Our experienced logistics and customs experts are here to help at every step of the way. We offer services in air freight, ocean freight, trucking, warehouse & fulfillment, customs brokerage, and cargo insurance. Learn more about our services and request a live demo. Flexport is a freight forwarder for the Internet age. “What we do at Flexport” explains what we mean.

Want to learn more about Flexport? Visit Flexport's website.