Recruiting Ops & Programs Analyst, Tech Recruiting

Flexport, San Francisco, CA

Fixing the user experience in global trade.

Flexport is bringing a Silicon Valley approach to the antiquated industries of freight, trade & logistics (~12% of global GDP) by building the first online operating system for global trade. With a total addressable market of $1 trillion, we've raised $94M from investors like Peter Thiel’s Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, and Y Combinator to drive this mission.

As the Recruiting Ops & Programs Analyst, you’ll split your time between day-to-day operations (e.g. scheduling, reporting) and longer-term analytics projects that inform our recruiting strategy. Our ideal candidate is acutely attentive to detail, flexible, responsive, and has both a customer service mentality as well as a penchant for data.

The technical recruiting team is expanding rapidly and will provide many opportunities for ownership and development.

What you'll do:

  • Manage the interview scheduling process for Flexport’s technical positions, striving for continuous improvement;
  • Meet and exceed operational standards for scheduling turnaround times, candidate experience, and interviewer capacity;
  • Use your data wrangling and analysis chops to identify key insights across our recruiting operation and programs;

What you'll need:

  • BA/BS and 1+ year of experience in operations, consulting, BI/analytics, customer service, or program management;
  • Excellent written and oral communication;
  • Excellent data and reporting abilities in MS Office or Google Apps;
  • Experience with Greenhouse ATS, CRM, and other tools a major plus;
  • High-volume scheduling experience a major plus;

About Flexport

Flexport is a licensed freight forwarder that uses people and software to manage the complexity of international trade. Shipping something from Shenzhen to Cincinnati or Rotterdam to LA requires complex coordination. Currently that’s done by telephones, spreadsheets, and fax machines. Flexport provides a web-based app that offers real-time visibility of your shipments. And we’re not just a software platform: Our experienced logistics and customs experts are here to help at every step of the way. We offer services in air freight, ocean freight, trucking, warehouse & fulfillment, customs brokerage, and cargo insurance. Learn more about our services and request a live demo. Flexport is a freight forwarder for the Internet age. “What we do at Flexport” explains what we mean.

Want to learn more about Flexport? Visit Flexport's website.