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Senior Product Manager, Ocean

Flexport, San Francisco

Fixing the user experience in global trade.


Build the Platform that powers global trade

The opportunity:

We're looking for a Senior Product Manager to help drive our Ocean initiatives, one of the company’s largest revenue generators and the world's largest import mode.  Our mission is to make shipping ocean freight as easy, seamless, and reliable as possible. You will help scale the business while continuing to drive down costs and increase customer & client satisfaction.  Come help us disrupt global trade!

You will:

  • Work closely with our Business, Operations, and Technology teams to develop a roadmap for your products to address the needs of our users.
  • Lead a cross-functional team of designers, engineers, and operations specialists to implement your product vision.
  • Become a domain expert: understand the market, competitive landscape, and how Flexport fits into it all.
  • Help Flexport innovate on how we deliver Ocean freight services!

You should have:

  • 4-5 years of product management or relevant work experience – you’ve launched some seriously complex initiatives.
  • You can deal with ambiguity - given an open ended task, you deliver great work!
  • You are technically competent - you can discuss API’s and services with engineers (but you don’t need to be able to write code).
  • You are able to communicate effectively, write strong product requirements, and drive consensus across functions and teams.
  • You care about team culture and want to help Flexport scale our organization by improving our processes.

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

Worried about not having any freight forwarding experience?

  • Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
  • What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
  • We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Flexport

Flexport is a licensed freight forwarder that uses people and software to manage the complexity of international trade. Shipping something from Shenzhen to Cincinnati or Rotterdam to LA requires complex coordination. Currently that’s done by telephones, spreadsheets, and fax machines. Flexport provides a web-based app that offers real-time visibility of your shipments. And we’re not just a software platform: Our experienced logistics and customs experts are here to help at every step of the way. We offer services in air freight, ocean freight, trucking, warehouse & fulfillment, customs brokerage, and cargo insurance. Learn more about our services and request a live demo. Flexport is a freight forwarder for the Internet age. “What we do at Flexport” explains what we mean.

Want to learn more about Flexport? Visit Flexport's website.