Data Operations Manager

Flexport, San Francisco, CA

People-Driven Service Extended Through Software

Flexport is on a mission to fix the user experience in Global Trade. We are the first licensed freight forwarder and customs brokerage built around a modern tech stack. We help the world's fastest growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet.

Started in 2013, we've raised $204M from investors that include Peter Thiel’s Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, & Wells Fargo.

Flexport is looking for an awesome manager to join our growing team in San Francisco and build our Data Operations Team.

What you'll do:

  • Manage the data operations team as a player - coach.
  • Develop the strategy and processes for global data operations and support function for Flexport.
  • Ensure quality control on international shipment documents.
  • Enter commercial product information and dimensions with speed, consistency and accuracy.
  • Monitor shipment data and broadcast updates to internal teams.
  • Complete special projects to support the team as necessary. 


What you'll need: 

  • Strong people management skills as a motivator and coach.
  • Excellent communication, interpersonal, and organizational skills.
  • Next-level attention to detail and follow-through.
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
  • BA/BS degree. Six-Sigma, Lean or other quality certification a plus.


Come talk to us about the chance to forever change the face of global trade in a professional atmosphere that encourages individuality and responsibility.


About Flexport

Flexport is a licensed freight forwarder that uses people and software to manage the complexity of international trade. Shipping something from Shenzhen to Cincinnati or Rotterdam to LA requires complex coordination. Currently that’s done by telephones, spreadsheets, and fax machines. Flexport provides a web-based app that offers real-time visibility of your shipments. And we’re not just a software platform: Our experienced logistics and customs experts are here to help at every step of the way. We offer services in air freight, ocean freight, trucking, warehouse & fulfillment, customs brokerage, and cargo insurance. Learn more about our services and request a live demo. Flexport is a freight forwarder for the Internet age. “What we do at Flexport” explains what we mean.

Want to learn more about Flexport? Visit Flexport's website.