Client Solutions Associate, HKG

Flexport, Hong Kong Island, HK

Fixing the user experience in global trade.

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

You will:

Delight our clients with best-in-class services, solutions and technology: obsessed with client outcomes, doing what it takes to deliver the client’s expectations
Connect with global teams to work on end-to-end solutions
Fix problems in clients’ supply chain

You should have:

Bachelor / master degree
1-3 years working experience, typically as a shipment coordinator, logistics associate, or logistics customer service
Client-centric mindset
A background in logistics, freight forwarding, or supply chain is a plus
Ability to demonstrate hands-on, process-oriented, structured thinking with strong problem-solving skills
Fluency in English and Mandarin is preferred

About Flexport

Flexport is a licensed freight forwarder that uses people and software to manage the complexity of international trade. Shipping something from Shenzhen to Cincinnati or Rotterdam to LA requires complex coordination. Currently that’s done by telephones, spreadsheets, and fax machines. Flexport provides a web-based app that offers real-time visibility of your shipments. And we’re not just a software platform: Our experienced logistics and customs experts are here to help at every step of the way. We offer services in air freight, ocean freight, trucking, warehouse & fulfillment, customs brokerage, and cargo insurance. Learn more about our services and request a live demo. Flexport is a freight forwarder for the Internet age. “What we do at Flexport” explains what we mean.