Product Manager

Flexport, Amsterdam

Fixing the user experience in global trade.

Build the products to help revolutionize global trade!

The opportunity

We’re making global trade easy for customers by designing and building a world-class platform  to automate global customs to an unprecedented degree. Getting goods successfully across borders is something that our customers care deeply about. It’s also an area that has been historically underserved by technology. We aim to change that and to create new solutions for this thousands-of-years-old industry — we’ll use technology to enable the frictionless passage of goods through all countries.  We do this by working closely with our customers, Flexport customs brokers, Flexport sales, and many other teams to identify the biggest pain points in the current process and build iteratively to address those opportunities.

Come help us disrupt global trade!

You will:

  • Drive the success of entire product area in our customs brokerage products 
  • Work closely with our business, operations, and technology teams to develop a product strategy and roadmap to build a world-class customs platform
  • Collaborate with a cross-functional team of designers, engineers, operations specialists, and data partners to define a shared product vision and then make it a reality. 
  • Understand customer and customs broker use cases, define clear product requirements , and work with our designers and engineers to build impactful solutions
  • Manage stakeholders to align cross function resources to deliver business value

You should have:

  • Prior product management or relevant work experience
  • Business acumen - you understand the levers of the business, know how to set KPIs, and can methodically ship products that move the needle.
  • Technical competence – you understand what it takes to build software systems  and enterprise API’s (you don’t need to be able to code).
  • Empathy for end users - partner with our Design team to craft intuitive workflows that enable our customers to do more  and improve their satisfaction.
  • Great communication - You are able to communicate effectively, write clear product requirements, and drive consensus across functions and teams.
  • A strong sense of ownership - You drive the success of the business, collaborating effectively across the entire company to resolve dependencies and lift roadblocks. Passion, curiosity, and willingness to face challenges and solve problems.
  • A bachelor’s degree, or equivalent.

Bonus points if you have:

  • Logistics or a SaaS Mid-Market / Enterprise product experience
  • Experience working at a company that has scaled quickly
  • Experience building internal tools
  • Developed products with a global audience

About Flexport

We believe trade can move the human race forward. That’s why it’s our mission to make global trade easy for everyone. Flexport is building the platform for global logistics, empowering buyers, sellers and their logistics partners with the technology and services to grow and innovate. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $10B of merchandise across 112 countries every year. 

Worried about not having any logistics experience? 

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.


About Flexport

Flexport is a licensed freight forwarder that uses people and software to manage the complexity of international trade. Shipping something from Shenzhen to Cincinnati or Rotterdam to LA requires complex coordination. Currently that’s done by telephones, spreadsheets, and fax machines. Flexport provides a web-based app that offers real-time visibility of your shipments. And we’re not just a software platform: Our experienced logistics and customs experts are here to help at every step of the way. We offer services in air freight, ocean freight, trucking, warehouse & fulfillment, customs brokerage, and cargo insurance. Learn more about our services and request a live demo. Flexport is a freight forwarder for the Internet age. “What we do at Flexport” explains what we mean.

Want to learn more about Flexport? Visit Flexport's website.