Finance Training and L&D Lead

Flexport, Amsterdam, NL

Fixing the user experience in global trade.

The opportunity:

Flexport has an immediate opening for a Finance L&D Lead to join our Finance Optimization team. Finance is central to Flexport’s success - creating transparency of company’s performance, financials, risks and internal controls, and building the people, process and product needed for the future of Flexport.

We're looking for a Finance L&D Manager with this mission. You will be the champion to implement and roll out training programs across all users at Flexport. 

This person will have operated successfully in a fast-paced, global, results-oriented environment. Strong oral and written communication skills are crucial, as well as ability to drive change, scope business requirements and prioritize.

Successful candidates will have deep experience in the following three disciplines – Communication, Learning and Development and Training.

You will:

Report into the Head of Finance, Optimization and will work closely with the Global Enablement team. It is a newly created role which is set up to manage all finance learning and training portfolios, ensuring users across all Flexport businesses and functions have the knowledge and training needed to utilize finance systems. 

  • Frame and own the training calendar incorporating both Global and local training initiatives.
  • Developing the training rollout plan for existing and new functionalities for finance systems, and build competencies among the trainees.
  • Developing training materials to facilitate 360 learning for virtual training.
  • Conduct quality training throughout ERP deployment and rollout as well as refresher training.
  • Manage localization of global content through an already established process.
  • Provide feedback to learners and to the Finance Information System Manager.
  • Conduct post-training assessments to identify areas of improvement and transfer of knowledge.
  • Maintain training databases with up to date content reflecting new product releases/enhancements and relevant examples to be used for demonstration during training.
  • Identify and escalate feedback, if needed, to management on any risks and issues related to product adoption, technology and knowledge retention.
  • Maintain and update all training materials in line with the latest software versions and training records.


You should have: 

Typically requires a minimum of +10 years of related experience with a Bachelor’s degree; or +10 years of practical experience; Candidate experience should cover learning, design training programs and schedules, 360 or virtual learning and be an expert in both, frontal presentation and written communication. Demonstrated experience in leading teams to accomplish unusually complex challenges is expected as this is an ongoing requirement for this position.


About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade — a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 116 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our $1B investment from SoftBank Vision Fund in February 2019.


Worried about not having any freight forwarding experience?

Don’t be! Many of us were once in your shoes. 

Global trade is an infinitely fascinating but highly complex industry, where purchasing decisions are made every day rather than on an annually recurring basis. Don’t worry, you won’t need to become the world’s expert on ocean freight (we already hired that guy). We’ll look to you to apply your deep understanding of our key audiences, the funnel, and how to meet a digitally connected audience where they are. 

It’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move this industry forward. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

About Flexport

Flexport is a licensed freight forwarder that uses people and software to manage the complexity of international trade. Shipping something from Shenzhen to Cincinnati or Rotterdam to LA requires complex coordination. Currently that’s done by telephones, spreadsheets, and fax machines. Flexport provides a web-based app that offers real-time visibility of your shipments. And we’re not just a software platform: Our experienced logistics and customs experts are here to help at every step of the way. We offer services in air freight, ocean freight, trucking, warehouse & fulfillment, customs brokerage, and cargo insurance. Learn more about our services and request a live demo. Flexport is a freight forwarder for the Internet age. “What we do at Flexport” explains what we mean.

Want to learn more about Flexport? Visit Flexport's website.