Senior Business Development Manager

Flexport, Los Angeles, CA

Fixing the user experience in global trade.

Sr. Business Development Manager

Build partnerships that powers global trade

The opportunity:

Our vision is to create seamless end-to-end supply chains for our customers through integrations and partnerships. As a Business Development Manager, you’ll help us build and scale long lasting partnerships and relationships with like-minded companies in the ecommerce logistics ecosystem to enable our vision. Earning trust and delivering results is a big part of this job;  partnerships must be mutually beneficial and create a 1+1=4 experience for the customers that trust us with their business. You have experience in sales and business development, preferably in ecommerce related logistics (B2B and/or B2C). You love to engage and observe customers, you demonstrate empathy and curiosity to collect feedback (data + anecdotes) and tell customer stories that influence product design. You are tenacious and unafraid to tackle big problems that haven’t been solved before. You see ambiguity as an opportunity to think creatively and execute unconstrained with minimal direction or supervision. You are innovative and get energized by the idea of building scrappy solutions to prove (and disprove) theories and learn, then double up on the ideas that work and switch gears on the ones that don’t. 

You will:

  • Identify forward-thinking logistics partners with differentiated offerings. Develop mutually beneficial relationships. Collaborate with them to design innovative products to simplify global logistics and unlock incredible value for our customers. 
  • Work closely with our Business, Operations, and Technology teams to develop a customer first roadmap to address the needs of our users.
  • Become a domain expert, deeply understanding Flexport’s systems and the trade landscape to solve real problems with technology.
  • Get your hands dirty with data, developing meaningful business objectives and metrics to measure your progress.
  • Be a strong voice for your team, communicating feature releases and managing expectations with stakeholders across the company.

You should have:

  • 5+ years of sales and/or business development  experience.
  • Business acumen - you understand the levers of the business, know how to set KPIs, and can methodically drive all parties to meet goals. 
  • Technical competence – you understand what it takes to build software systems and can make tradeoff decisions with tech colleagues.
  • A strong sense of ownership - you drive the success of the business, collaborating effectively internally and externally to resolve dependencies and lift roadblocks.
  • Passion, curiosity, and willingness to face challenges and solve problems.
  • Great data aptitude: you don’t have to run your own SQL queries, but you can go deep in trying to understand the meaning behind the numbers.
  • A startup/growth mindset: driven, bias towards action, move fast, make things happen.
  • Great communication - You are able to communicate effectively, write clear product requirements, and drive consensus across functions and teams.
  • Experience scaling in hyper growth mode.
  • Bonus: You have worked on a logistics or a SaaS Mid-Market / Enterprise e-commerce or marketplace product

About Flexport:

We believe trade can move the human race forward. That’s why it’s our mission to make global trade easy for everyone. Flexport is building the platform for global logistics, empowering buyers, sellers and their logistics partners with the technology and services to grow and innovate. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $10B of merchandise across 112 countries every year. 

Worried about not having any logistics experience?

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

 At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.


About Flexport

Flexport is a licensed freight forwarder that uses people and software to manage the complexity of international trade. Shipping something from Shenzhen to Cincinnati or Rotterdam to LA requires complex coordination. Currently that’s done by telephones, spreadsheets, and fax machines. Flexport provides a web-based app that offers real-time visibility of your shipments. And we’re not just a software platform: Our experienced logistics and customs experts are here to help at every step of the way. We offer services in air freight, ocean freight, trucking, warehouse & fulfillment, customs brokerage, and cargo insurance. Learn more about our services and request a live demo. Flexport is a freight forwarder for the Internet age. “What we do at Flexport” explains what we mean.

Want to learn more about Flexport? Visit Flexport's website.