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UX Writer (f/m/d)

foodora Germany, Berlin

It's the food you love, delivered


foodora - bringing good food into your everyday! 

foodora is a Berlin-based food delivery service that partners exclusively with beloved local restaurants to deliver quality meals in 17 countries around the globe. We know the best that our cities offer and we’re bringing it online, enabling our customers to order their favorite food through our app (for iOS or Android) or web portal. We provide our restaurant-partners with an on-demand fleet of bicycle couriers, making it simple for customers around the world to access delicious meals. 

We're currently expanding through Europe, Asia, Canada and we are always on the hunt for the brightest minds to join our team. Not only do we want to bring quality food to customers around the world, we also want to redefine delivery food to include the very best meals from beloved local restaurants.

We are currently looking to hire a UX Writer (f/m/d) for our Berlin HQ!

As foodora Product Design is growing, we are looking for a experienced UX Writer who will build the product content efforts from the ground. You will be the advocate for Product Design who writes the content for our growing global audience of foodies! As the part of product design team, you will work closely with Product Designers, Product Managers and UX Researcher to shape the tone of voice and user experience as well as evolving our brand voice.
 

Responsibilities:

  • Work closely with Product Designers, Product Managers and UX Researcher to build the content strategy efforts from the early stage
  • Build the UX writing strategy and structure inside the product development process, influence strategic decisions about the product copy, tone of voice and messaging in our platforms (Responsive Web, IOS and Android apps)
  • Write clear and concise copy for our product touch points (product names, navigational elements, labels, notifications, descriptions, text buttons, error messages and many more)
  • Coordinate copy with the user flows in mind and make sure that it always aligned with foodora’s tone of voice and brand promise
  • Develop content frameworks, drive cohesive product narrative and create documentations to demonstrate your recommendations
  • Communicate with other content strategists (from Marketing Team) and share insights into strategic decisions in product copy that are consistent with foodora’s mission
  • Take part in the user-centric design process by collaborate with UX researcher and Product Designers to test and iterate different content alternatives
  • Take part in supporting and writing content for Product Design external media (Design Blog and Instagram accounts) 
  • Approach all of your work with a global mindset and make sure your content is internationalised well while considering and educating stakeholders with the localization efforts

Requirements:

  • 3+ years experience in an area of content strategy or UX Design/Research 
  • Excellent writing and editing skills
  • Experienced with writing content for web/mobile apps 
  • Experienced with AB testing structure preferred
  • Experienced with working with designers, product managers and researchers
  • Ability to initiate and take ownership of building a framework for UX writing in product development process
  • Strong understanding of design and user experience
  • Thinking in systems and flows to improve story telling in our products
  • Ability to work independently in fast-paced environment
  • Being able to build empathy for users and collaborate with designers to provide the best user experience

 

What we offer:

  • Working with cross functional teams in Product, Design and Marketing department
  • Being part of growing Product Design Team 
  • Product Design breakfast - space for designers to share ideas, talk about blockers and do creative exercises
  • Regular workshops to broaden your skills (tools: origami, designing with accessibility, internationalisation of design, UX best practices, etc.)
  • Design books library
  • Team events
  • A bunch of free stuff : food, drinks, german courses ... 

Required Documents

CV & Portfolio as an attachement or link for writing samples.

Find out more about team:

Medium publications
medium.com/product-design-foodora
Instagram account
instagram.com/foodora.design/

This application does not require a cover letter.

About foodora Germany

About us foodora brings good food into your everyday, whether delivering on our signature pink bikes or serving insights into the newest food trends and showcasing local favorite restaurants. We're a food delivery service, that's for sure -- but we offer more. We offer the ability to take that first bite of your favourite meal and relish in the moment. Wherever you are. We share our excitement for a world of cuisines; from the vibrant, social media-ready appearance, to the story behind the person who invented the recipe. foodora operates in 10 countries worldwide. Through the energy of our riders and the teams in all of our office spaces, we connect lovers of food to our brilliant partner restaurants. We're changing the way food delivery is viewed and experienced worldwide.

Want to learn more about foodora Germany? Visit foodora Germany's website.