Uncubed
           

Meal Testing Manager

Freshly, New York

Chef-cooked, healthy meals delivered to you.


Freshly is one of the fastest-growing food-tech startups and the largest fresh-prepared meal delivery service in the country.  It’s our mission to make eating healthy easier by delivering fresh, nutritious, fully cooked meals directly to consumers.  We’re passionate about changing the food industry by pioneering a new way to think about meal delivery, access to fresh and healthy food, and how we eat in general. If helping build a brand that will fundamentally transform an industry is exciting to you, read on!
 
With over $100MM in funding raised to date, we’re now gearing up to expand nationally and looking for an exceptionally talented Meal Testing Manager to join our team.  This is a unique opportunity to get in on the ground floor of a company that is reshaping an industry.

The C&I team is responsible for the development of our menu and bringing our meals and food products to market. The Freshly menu is made up of 30 SKUs, with a new meal launch and meal removal each week. The meal development pipeline, from conception to commercialization, is a roughly 3-6 month process (per meal) that requires a number of consumer testing points. The C&I team is looking to become increasingly scientific with meal performance and customer satisfaction pre-launch. We are seeking  a coordinator to execute these test, to continue to expand our testing processes, and to become a customer voice for the team and organization.

RESPONSIBILITIES:

  • You’ll use qualitative and quantitative research methods to explore consumer attitudes, behaviors, and expectations around our meals; including online surveys, testing funnels, facility QA practices and prototype testing.
  • Lead the project management and execution of our testing pipeline, including a wide array product tests (Meal Concept Surveys; Focus Groups, CLT & iHUT sensory analysis), with accuracy, creativity and efficiency.
  • Analyze, benchmark, and report test results for C&I team and other stakeholders.
  • Expand on our current testing process by incorporating more robust qualitative research opportunities - like focus groups; exploring additional testing platforms and test types, while constantly evaluating new and existing research vendor partnerships.  
  • Collaborate with Culinary, Operations, Brand, Menu Team and Product, to coordinate tests and provide product-sensory expertise, representing the voice of the customer.
  • Develop partnerships and manage external research supplier relationships.
  • Act as a cross-functional customer-insights tool to help deliver against various project objectives, KPIs and business strategies.

QUALIFICATIONS:

  • Bachelor’s degree in Business Administration, Marketing, or related field.
  • 4+ years of experience in market research, consumer insights, food science, preferably in the DTC environment.
  • Experience both performing sensory testing panels, as well as reporting on test results.
  • Experience managing a multitude of stakeholders across different departments to present initiatives and get buy-in.
  • Have the ability to work in a fast-paced startup environment - skilled at planning, organizing, prioritizing, and executing multiple projects and activities simultaneously.
  • Ability to travel up to 30%.
  • Optimistic, resourceful, and ready to take on any challenges!
About Freshly
Freshly delivers chef-prepared, ready-to-eat healthy meals to customers’ doorsteps through a weekly subscription model. The menu is designed using whole, natural ingredients - every meal is packed with high-quality proteins, heart-healthy fats, and nutrient-dense carbohydrates. Freshly meals NEVER contain gluten, refined sugars, or artificial additives. Freshly’s team of chefs do all the cooking and meals arrive fresh (never frozen) and are ready to eat within 3 minutes. For more information, visit www.freshly.com.
 
Here's some recent chatter about us:
 
We pride ourselves on our fast-paced and fun environment and above all value transparency, communication, and collaboration. We are always learning, growing, and taking risks – if this sounds like an environment where you would thrive, we’d love to hear from you!

About Freshly

FRESHLY simplifies the path to healthy eating and achieving fitness goals by serving as both your "personal chef and nutritionist". We work with talented chefs to create and deliver fresh, gourmet, ready-made meals, designed to help you optimize your health while enjoying the process. Each meal is carefully curated with all-natural ingredients and is always free of gluten, artificial flavors, and refined sugars. High in protein and nutrient dense veggies, nothing about us is artificial! Using the most advanced packaging technology, our meals arrive to your doorstep carefully packaged in a refrigerated box so your food stays fresh.

Our ample menu won’t disappoint. But don’t take our word for it – we back it up with a 100% money-back guarantee. Let us do the work. All you have to do is it eat and enjoy; no shopping, no cooking, no cleaning.

With FRESHLY, eating healthy is easy, delicious, and more convenient than ever.

Want to learn more about Freshly? Visit Freshly's website.