Quality Assurance Lead - 3rd Shift

Freshly, Phoenix, AZ

Chef-cooked, healthy meals delivered to you.

Freshly is one of the fastest-growing food-tech startups and the largest fresh-prepared meal delivery service in the country.  It’s our mission to make eating healthy easier by delivering fresh, nutritious, fully cooked meals directly to consumers. We’re passionate about changing the food industry by pioneering a new way to think about meal delivery, access to fresh and healthy food, and how we eat in general. If helping build a brand that will fundamentally transform an industry is exciting to you, read on!

Lead a department with a crew of up to 15 people, under the direction of the Quality Assurance Supervisor.  This position is responsible for assisting in the operation of the department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and or as necessary.


  • Shift is from 9:00 pm - 5:30 am.

  • Lead, plan, organize and guide staff in accordance with company policies, procedures & GMP’s
  • Execute quarterly objectives
  • Execute staff scheduling to include: work assignments, training, vacations, employee breaks, overtime assignment, and back up for absent employees
  • Effective communication
  • 100% execution on daily tasks, projects & objectives
  • Enforce all dept Standard Operating Procedures
  • Maintain a team environment and high employee morale
  • Execute and delegate all product evaluations, plant audits, and all relevant daily paperwork
  • Supervise waste removal, uniform, chemical, pest control programs, and contracts
  • Carry out HACCP and FSMA, Pathogen Monitoring, SQF, SSOP & GMP programs
  • Perform scheduled duties when necessary with a team including pre-op, operational inspection, batch log temperature monitoring, product evaluations, sampling, yield testing, weight measuring
  • Identify food safety and quality risks
  • Assist in training all new department employees

  • Physical Activities:  
  • While performing the duties of this job, the employee is required to stand, talk and hear.
  • The employee frequently is required to walk, use hands and arms to handle, feel and reach, push, pull, bend and twist. 
  • The employee is occasionally required to sit, climb or balance, stoop, kneel, crouch, or crawl, move up and down stairs; move, lift, carry, and place merchandise and supplies weighing up to 50 pounds without assistance.
  • Visually inspects equipment and located merchandise and other objects.
  • Wear personal protective equipment (PPE) as required.
  • Read information, often in small print.
  • Enter and locate information on a computer system or communication device.
  • Write documents, reports, etc. using a writing instrument (e.g., pencil, pen) or computer.
  • Observe the behavior of others.

About You:

  • Excellent communication skills
  • Arizona food handlers card
  • 1 to 3 years of job-related experience
  • Bilingual English/Spanish preferred
  • Self-starter, organized and detail-oriented with good problem-solving skills
  • Reading, writing and arithmetic skills
  • Knowledge of office & manufacturing processes, procedures, and technology
  • Maricopa/FDA regulatory knowledge
  • Knowledge of plant sanitation, HACCP, FSMA,  SSOP, and GMPs 
  • Key leadership competencies in addition to high ethical standards, strong values, integrity, drive to deliver results, pride in personal and team performance, decision quality, building effective teams, and action orientation are fundamental imperatives

  • Work Environment:
  • Must wear Personal Protective Equipment (PPE) in all required areas.
  • Work in areas requiring exposure to varying temperatures, extreme heat or cold from 34 to 90 degrees, and/or wet, damp, or drafty conditions.  
  • Work in areas with slippery and/or wet conditions near water.
  • Frequently work near equipment and mechanic moving parts
  • Regular exposure to cleaning chemicals
  • Work overnight, weekends, and rotating/varying shifts.
  • Work indoors for extended periods of time.
  • Move through narrow, enclosed, or elevated spaces.
Freshly is a weekly subscription service delivering healthy and fully prepared meals directly to a customer’s doorstep. The rotating weekly menu offers 30 different flavorful preparations and combinations that are chef-made with the highest quality, 100% all natural ingredients that meet industry leading standards. Each deliciously healthy meal is packed with key nutrients and cooked fresh to order with no artificial flavors, colors, sweeteners, refined sugars, artificial preservatives or hydrogenated oils.

In addition to providing free shipping, Freshly uses advanced eco-friendly packaging technology to ensure that meals maintain freshness in transit. Freshly makes embracing a healthier lifestyle deliciously simple, one box at a time. For more information, visit www.freshly.com.

Here’s some chatter about us:

We pride ourselves on our fast-paced and fun environment and above all value transparency, communication, and collaboration. We are always learning, growing, and taking risks – if this sounds like an environment where you would thrive, we’d love to hear from you!

About Freshly

FRESHLY simplifies the path to healthy eating and achieving fitness goals by serving as both your "personal chef and nutritionist". We work with talented chefs to create and deliver fresh, gourmet, ready-made meals, designed to help you optimize your health while enjoying the process. Each meal is carefully curated with all-natural ingredients and is always free of gluten, artificial flavors, and refined sugars. High in protein and nutrient dense veggies, nothing about us is artificial! Using the most advanced packaging technology, our meals arrive to your doorstep carefully packaged in a refrigerated box so your food stays fresh.

Our ample menu won’t disappoint. But don’t take our word for it – we back it up with a 100% money-back guarantee. Let us do the work. All you have to do is it eat and enjoy; no shopping, no cooking, no cleaning.

With FRESHLY, eating healthy is easy, delicious, and more convenient than ever.

Want to learn more about Freshly? Visit Freshly's website.