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Customer Experience Intern

Gather, Atlanta, GA

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Gather is the platform transforming the way events are booked, planned, managed and executed.

We’re at the forefront of bridging technology and hospitality to help venues and guests gather and connect. Our cloud-based software and first-of-its-kind marketplace help great venues to be discovered, booked, and experienced by people looking to have extraordinary events.

All the while, our technology adapts to the needs of each event: making life easier for planners and their guests while fueling the growth of thousands of venues - from your neighborhood spot to national brands.

Bottom line: We are looking for passionate & hungry students to be a part of our Customer Experience (CX) Internship Program for the summer. Our CX Interns help us support our growing group of amazing clients!

Your role

As a Customer Experience Intern at Gather, you’ll learn all aspects of our Customer On-boarding & Support process at Gather. Our intern team helps us maintain a high level of service, allowing us to delight our customers! You’ll also gain exposure to other parts of the business & experience in a high-growth company!

Responsibilities for this role include:

  • Building new client accounts, importing data, menus, and more.
  • Maintaining updates to data for our existing clients.
  • Showing clients extra love by sending care packages.

Our requirements are pretty straightforward. To qualify you must:

  • Be attending college in Atlanta, GA.
  • Be able to work 20+ hours a week in office; minimum 4 hour shifts at a time.
  • Be empathetic, resourceful, and driven. 
  • Have a knack for learning new technologies quickly.
  • Have an ability to work independently and manage multiple tasks.
  • Be able to roll with the punches - this is a startup after all! 
  • Like to have fun, and preferably have a passion for food, drink, and general merriment.
  • Not be a Duke basketball fan (we’re serious about this one).

The Perks:

  • Hourly compensation (this is a paid internship).
  • Brand-new office in Midtown, across from the Fox Theatre.
  • Unlimited iced coffee.
  • Free lunch on Fridays.
  • Monthly events at our clients' venues.
  • And lots of this: https://vimeo.com/192677590.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Are you up for the challenge?

Click to apply below - we're excited to hear from you!

About Gather

Gather is the leading event software for restaurants and venues.We enable hospitality companies of all sizes to manage and grow successful events businesses. That's why national brands, hospitality groups, and single-location venues & restaurants alike use Gather to power their events. From private-equity backed growth concepts to James Beard award-winning restaurants, we're trusted to serve as the anchor between management, events teams, and their customers At Gather, we believe that planning life’s special events should be a seamless, fun experience for everyone involved. That’s why we set out to empower events teams and their customers with user-friendly tools to simplify the event booking process — from initial inquiry to day-of execution. Today, thousands of venues across the U.S. use our software to power their private events business. We strive to provide our customers with the same level of hospitality they provide to their guests.ers.

Gather

Want to learn more about Gather? Visit Gather's website.