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Front Lines Associate

General Assembly, New York

The world evolves at the speed of tech. You and your business should, too.


Front Lines Job Description

We are looking for a well rounded individual, who leads by example. Our community is at the heart of what we do at GA and we need someone bright, kind, and organized to be the face and first interaction with our students, instructors, and other stakeholders who work out of our space. We are looking for someone with a strong customer service background and a readiness to handle lots of moving pieces.

This position is heavily involved in public-facing functions like greeting students/instructors, checking guests in, assisting with events and class setup, troubleshooting AV/technical issues as they arise, and tidying up before/after classes...all with a smile on your face.

The main focus of this role is to be a customer service wizard, but here are other day to day tasks that you’ll be assisting in:

-Greeting students and instructors

-Checking students/guests in for classes and events

-Assisting instructors with setup of projectors/presentations prior to class

-Sorting mail

-Setting up rooms for classes and events

-Troubleshooting AV/technical issues that arise

-Multitasker who can thrive under high-pressure deadlines and situations

-Strong desire to help people and find solutions in a timely manner

-Must be able to lift up to 20 lbs

-Must be proactive and comfortable working with minimal supervision

-5-20 Hours a week (shifts are evenings and weekends)

-Restaurant and Startup experience a plus!

*This is a part-time position in New York City

About General Assembly

Who We Are General Assembly is a pioneer in education and career transformation, specializing in today’s most in-demand skills. The leading source for training, staffing, and career transitions, we foster a flourishing community of professionals pursuing careers they love. What began as a co-working space in 2011 has since grown into a global learning experience with campuses in 20 cities and over 35,000 graduates worldwide. As individuals and companies struggle to compete in an increasingly technological economy, General Assembly provides award-winning, dynamic training to close the global skills gap.

Want to learn more about General Assembly? Visit General Assembly's website.