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Learning Experience Architect

General Assembly, New York, NY

The world evolves at the speed of tech. You and your business should, too.


WHO ARE WE?

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 40,000 full- and part-time alumni — and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our corporate training programs. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

ROLE DESCRIPTION

As a Learning Experience Architect, you bring the program vision to life by contextualizing and delivering programs for GA’s high-value clients.

RESPONSIBILITIES

Discovery (Discover, Deep Dive, Design phases of 6Ds)

  • Shadow sales calls and support in proposal development over time.
  • Facilitate “deep dive” interview calls with client stakeholders on key goals and challenges to inform and refine program design.
  • Using initial scoping requirements, create engaging and outcomes-driven learning experiences by leveraging innovative instructional design methods.
  • Partner with subject matter experts to design new content and contextualize existing content across digital fields to a given client’s context and industry.

Design & Development (Develop, Deliver, Debrief phases of 6Ds)
Implementing/going through process

  • Onboard instructors onto client context and program content during dry run.
  • Design supplemental training materials such as classroom worksheets, posters, and surveys.
  • Lead post-program interview calls with participants about their applied learnings and synthesize themes for client debrief and account strategy.

Productization

  • Share proposed updates to workshop curriculum with iterations and learnings from client deliveries.
  • Participate in workshop standardization initiatives through collaboration with GA Product and Sales teams.

SKILLS AND QUALIFICATIONS

About our ideal candidate:

  • Has at least 3 years of experience in instructional design and/or consulting
  • Passionate about educational programming
  • Background in a client-facing role, either supporting or managing, is highly desirable
  • Has ease in collaborating with subject matter experts and synthesizing feedback
  • Thrives working in fast-paced, dynamic environments
  • Familiarity with Keynote and Google Suite
  • This role requires travel, up to 25% of the time.

Competency Rubric

  • Customer Focus
  • Learning on the Fly
  • Decision Quality and Problem Solving
  • Dealing with Ambiguity
  • Presentation Skills
  • Action Oriented

About General Assembly

Who We Are General Assembly is a pioneer in education and career transformation, specializing in today’s most in-demand skills. The leading source for training, staffing, and career transitions, we foster a flourishing community of professionals pursuing careers they love. What began as a co-working space in 2011 has since grown into a global learning experience with campuses in 20 cities and over 35,000 graduates worldwide. As individuals and companies struggle to compete in an increasingly technological economy, General Assembly provides award-winning, dynamic training to close the global skills gap.

Want to learn more about General Assembly? Visit General Assembly's website.