Senior Program Manager, Logistics and Local Operations

Getaround, San Francisco

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The Senior Program Manager of Logistics and Local Operations reports to the EVP of Operations. The ideal candidate brings an exceptional track record of designing processes and has experience in logistics and resource planning. The Senior Manager will play an integral role in helping build world-class, scalable operations across cities in which we operate, supporting our rapid growth, and delivering a reliable, predictable, quality customer experience.

What you'll be doing:

  • Design, implement, and manage an end-to-end process for car onboarding.
  • Collaborate with Product teams to integrate car onboarding tools with internal technologies and improve the overall customer experience.
  • Collaborate with the People Team to hire, train and create best practices for onboarding operations talent.
  • Implement KPI’s for measuring and improving efficiency of the car onboarding process.

What you'll need:

  • 5+ years of project management experience, including 3+ years of consulting experience.
  • Passion for designing processes that scale, particularly with respect to logistics, resource management, and scheduling.
  • Experience building and optimizing routes and delivery models in “on-demand” and “real-time” delivery contexts.
  • Exceptional experience interpreting data to analyze and optimize logistics and service delivery models.
  • Demonstrated ability to collaborate closely with product and engineering teams to ensure operational team processes are factored into new product offerings.

About Getaround

About us Getaround is an on-demand carsharing marketplace powered by our proprietary hardware technology, the Getaround Connect. Headquartered in San Francisco since 2009, we won TechCrunch Disrupt in 2011, and launched on-demand carsharing just two years later. Getaround has grown to over 200,000 members across the US by allowing users to rent, unlock and drive — all with your phone. Rates start at $5/hour including insurance and no membership fees. Car owners conveniently share their cars earning $500-$1000 a month.

Want to learn more about Getaround? Visit Getaround's website.