Ginkgo Bioworks is a privately held, high-growth and well-funded biotechnology company based in Boston’s Seaport District. Our mission is to make biology easier to engineer. As a world leader in synthetic biology, we leverage our unparalleled data, automation, and scale capabilities in biological engineering to build custom organisms. Our products work across the economy - from custom proteins for plant-based foods, to novel microbes that can replace traditional fertilizer, to living medicines that respond to conditions in a patient’s body.
In response to the global COVID-19 pandemic, we have launched a new service: Concentric by Ginkgo. Concentric is Ginkgo’s pandemic response program. At the core is a high scale testing business, coupled with an end-to-end service provided to customers. We firmly believe that testing is an essential requirement to re-open the economy as quickly and safely as possible (see our white paper here), and anticipate that the test we aim to offer, including an NGS-based diagnostic test still under development, will comprise a significant portion of our national testing capacity as we scale.
As a Commercial Development Lead, you will be a core part of the Commercial team at Ginkgo as we scale Concentric. Broadly, the team includes both an account development focus and a delivery assurance focus - and your role will be to help develop and implement the strategy of one or both of these sides. As we launch these testing capabilities in new markets, your initiative, entrepreneurship and teamwork will shine as you adapt this offering to meet customer needs. By developing and driving relationships with key accounts and running delivery of our service, you will expand relationships into lasting partnerships. As issues arise, you will find creative solutions and ensure customer success - learning from each customer and flowing this thinking back into service development. Your role will be varied and high impact, and a critical part of our national solution to COVID-19.
Come join our dynamic, passionate and collaborative team!
Please Note: We anticipate this opportunity to be a temporary role, with the potential to extend to full-time.
Lead account strategy development for key market verticals, with ownership of at least one customer segment and development of a strategy to customize and scale the testing service in your target industry
Develop and convert customer pipeline, including identification of new opportunities within and across customer segments in conjunction with Marketing
Launch key accounts, including pilot design and execution as a custom implementation of our testing service. This will require assessment of customer testing needs, planning of the on-site testing approach, and coordination of delivery partners - in conjunction with our service development team
Plan scale up and drive operational excellence with individual customers in order to develop key accounts. This will involve strong stakeholder management, a broad understanding of testing strategies, and detailed planning for high scale testing implementation
Support and coordinate ongoing operational delivery with partners, helping to expand delivery partnerships, and fielding, troubleshooting and escalating customer concerns as they arise
Continually shape the customer experience, branding, and marketing approaches, as part of a cross functional teamTackle the most urgent and immediate problems facing the project as a whole
Potential to support other Commercial projects from our other operations
Desired Experience and Capabilities
Work experience in Consulting, Operations, Client Service, or Business Development
Proven track record of project ownership and results orientation in a team setting
Strong analytical skills, with an ability to develop fact-based and informed opinions
Excellent communication skills, emotional intelligence and an ability to work across organizational boundaries
Strong organizational skills and ability to multitask
Proficient financial acumen
To learn more about Ginkgo, check out some recent press:
Concentric by Ginkgo is a high energy, positive and fast paced environment where new challenges and opportunities arise every day, so this opportunity is ideal for people who thrive in those kinds of environments, and for people who like lots of variety in their day. There are lots of opportunities to learn and grow. The team is motivated by doing high impact work in service to society; to get a sense of the culture at Ginkgo, read some articles in Grow by Ginkgo, an online magazine the company produces, which tells the story of synthetic biology in a Ginkgo-authentic way.
We also feel it’s important to point out the obvious here – there’s a serious lack of diversity in our industry and it needs to change. Our goal is to help drive that change. Ginkgo is deeply committed to diversity, equality, and inclusion in all of its practices, especially when it comes to growing our team. We hope to continue to build a company whose culture promotes inclusion and embraces how rewarding it is to work with engineers from all walks of life. Making biology easier to engineer is a tough nut to crack – we can’t afford to leave any talent untapped.
It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees and employment applicants.
About Ginkgo Bioworks
Ginkgo Bioworks is the organism company. We design custom microbes for customers across multiple markets. We build our foundries to scale the process of organism engineering using software and hardware automation. Organism engineers at Ginkgo learn from nature to develop new organisms that replace technology with biology.