Head of Transportation

Glossier, New York, NY

Minimalist makeup and skincare


As the Head of Transportation you will be responsible for both inbound and outbound transportation networks.  Inbound transportation consists of coordinating FTL, LTL, Train and Ocean freight shipments between our component suppliers, finished good suppliers and fulfillment centers but domestically and internationally.  Outbound transportation consists of our network of parcel carriers that deliver from our fulfillment centers in the US and UK to our customers. Overall this role will ensure best in class management and execution for all aspects of transportation for Glossier.

6 Month Expectations:

  • Be the subject matter expert on all inbound and outbound transportation matters from operational performance to financial impact
  • Ensure a rigorous, score card based evaluation system for each transportation partner is in place along with regular MBR with each major transportation partner
  • Understand the current overall network and develop an initial roadmap for ensuring it can support our growth.

12 Month Expectations:

  • Develop a clear strategic vision for how the transportation network should evolve with Growth of Glossier
  • Create a regular process for evaluating and the transportation network and identifying opportunities for improving service and decreasing costs.

Skills & Qualifications:

  • 5+ years experience in a similar operational role
  • Bachelor’s degree, quantitative or business discipline preferred
  • Proficient at Excel
  • Experience in eCommerce is preferred
  • Experience with managing freight and parcel shipping partners

About Glossier

Glossier is a beauty brand inspired by what girls want in real life, made by editors who get what works. We test every beauty product under the sun, interview our icons, and are in constant conversation with Into The Gloss readers, our customers, and community. Everything we do is distilled into our essential, easy-to-use skincare and makeup products that enhance–never hide–your real skin.

Want to learn more about Glossier? Visit Glossier's website.