Uncubed
           

Network Engineer

Glossier, New York, NY

Minimalist makeup and skincare


Overview

Glossier is giving voice through beauty as a direct-to-consumer company that leverages the power of personal narrative to own the beauty conversation on the internet. We do this by building products, growing our community, and making decisions in inclusive, customer-devoted, curious, courageous, and discerning ways.

We are hiring a Network Engineer to take over ownership, management, and continuous improvement of our wired and wireless networks at Glossier. In this position you’ll be charged with managing, improving, deploying, and troubleshooting our switches, routers, firewalls and access points. You’ll also be involved in product evaluation, assist in managing hardware and vendor costs, and work with our various ISPs at our corporate and retail locations in the US and abroad. For new build outs, you’ll be our point person for networking equipment, cabling, and all related tasks.

We’re seeking someone with proven experience in managing and building excellent network environments, both wired and wireless. You’ll be tasked with ensuring quality internet service to our corporate office as well as our various permanent and temporary retail locations.

6 Month Expectations

  • Become familiar with and conduct an evaluation of all of Glossier’s networking equipment, including our Fortigate firewalls, Cisco switches and Ruckus wireless APs.
  • Build a relationship with and create SOPs for interacting with our ISPs and associated vendors.
  • Evaluate and maintain the logical network layer of Glossier’s corporate and retail networks, optimizing for performance and security.
  • Assist in troubleshooting level 1 and 2 networking issues.
  • Create organized documentation of the configuration details for all networking systems.

12+ Month Expectations

  • Oversee the regular maintenance, scheduled refresh, and installation of networking hardware in our corporate and retail locations.
  • Evaluate our current networking systems and hardware to determine long term viability, and replace if necessary.
  • Monitor network usage to determine bandwidth needs for offices and retail locations and adjust if necessary.
  • Plan, configure, and deploy networking equipment to new offices, permanent retail locations, and pop-up retail locations.
  • Continually improve the functionality of our wired and wireless networks at all locations.
  • Work with retail teams to improve the experience of customers utilizing our Guest wifi at retail locations.

Our Network Stack

  • Fortigate-100D series firewalls
  • Forticlient VPN solution
  • Cisco Catalyst 2960-X, 3560-X series switches
  • Ruckus ZoneDirector 1200
  • Ruckus WAP’s, including R500, R710, and R730
  • Mist WAP’s, including AP41 
  • Multiple VLANs and SSIDs supported
  • Site to Site VPNs
  • Supporting 6 Networks (2 Offices, 2 Permanent Retail Locations, and 2 Pop Up Networks)

Qualifications

  • Have 2+ years hands on management of wired and wireless networking equipment.
  • Have a strong understanding of networking standards and architecture.
  • Experience with our current hardware and management platforms a strong plus.
  • Firm grasp of fundamental and advanced network protocols, hardware, and applications.
    • Including TCP, UDP, HTTP, FTP, DNS, SIP, RTP, and more.
    • Network infrastructure including LAN, WAN, routing, switching, load-balancing, monitoring
    • Network applications including VoIP, encryption, SSL offloading, content delivery
    • Network security including firewalls, proxies, ACL, IPSec, VPN, SSL/TLS, PKI
    • Strong understanding of DNS, DHCP, Static Routing, Policy, Ports, Subnets & SD-WAN
  • Experience working in small, agile, results-driven teams where everyone is a contributor.
  • Curious and self-motivated with an innate desire to fix and optimize systems.
  • CCNP or other related certifications a plus.
  • Strong understanding of Network standards and architecture.
  • Knowledge of monitoring systems.
  • Some on-call and after hours work required.

About Glossier 

Glossier is a beauty company that lives in NYC, is sold on the internet, and promotes a skincare first philosophy that celebrates beauty in real life.

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.

Global Job Applicant Privacy Policy

Last Updated: November 25, 2019

This Global Job Applicant Privacy Policy (“Policy”) describes how Glossier, Inc. and our subsidiaries and affiliates (collectively, “Glossier,” “we” and/or “our”) collect, use, disclose, transfer and store (collectively, “process”) personal information about you in connection with our recruitment activities.

While this Policy is intended to describe the broadest range of our processing activities globally, those activities may be more limited in some jurisdictions based on local laws. For example, the laws of a particular country may limit the types of personal information we can collect or the manner in which we use that information. In those instances, we adjust our internal policies and practices to reflect the requirements of local law. The data controller in each case will be the Glossier entity to which the applicant submits his or her application, as specified below.

I. APPLICABILITY OF OTHER POLICIES

This Policy does not cover our processing of information collected from you as a Glossier customer or as a visitor to Glossier-affiliated websites. To learn more about Glossier’s data collection practices in these cases, please see our Glossier Privacy Policy.

II. INFORMATION WE COLLECT

We collect information in connection with your application to work with us, the categories of personal information we may process about you include:

  • Information you provide on our application forms, including full name, telephone number, personal email address, gender, location, availability, employment history (including whether you have previously worked for Glossier), qualifications, references, LinkedIn profile and website (if provided voluntarily), work authorization status, and how you heard about the job;
  • Information you provide to us in your resumé, cover letter and any other files you choose to upload or share with us regarding your qualifications, such as design portfolios;
  • Information you provide to us during an interview or that we collect through the recruitment process (g. work authorization status, willingness to relocate, salary expectations, type of employment contract, interview notes, results of any assessment);
  • Reference information and/or information received from background checks if you are offered a job (where applicable), including information provided by third parties such as past employers, educational institutions and references; and
  • Information about your educational and professional background from publicly available sources, including online, that we believe is relevant to your application (g. your LinkedIn profile).

Your decision to apply for a position and provide your personal information to us is voluntary. We will tell you if information is required to move forward with your application.

Sensitive Information: In certain countries, where permitted by law and on a voluntary basis, we may ask questions about race or ethnicity, veteran status and disabilities for specific purposes, such as to accommodate a disability or illness and to comply with legal obligations relating to diversity and anti-discrimination. You are entirely free to decide whether or not to provide such information and your application will not be affected either way. Except as specifically requested, we ask that you avoid submitting information which may qualify as sensitive information under applicable law, including race, religion, ethnicity, nationality, age, gender identity, sexual life or sexual orientation, medical or health information, genetic or biometric data, political opinions, political party or trade union membership and judicial data such as criminal records. 

Information About Others: If you provide us with personal information of a reference or any other individual as part of your application, it is your responsibility to obtain consent from that individual prior to providing such information to us.

III. HOW WE COLLECT YOUR INFORMATION

Most of the personal data we process is obtained directly from you, such as when you submit a job application or when we conduct a phone or in-person interview. We may also receive information about you from other sources, such as from your named references, persons who referred you for a position, from background checks (if applicable), recruiting agencies, third party recruitment sources and websites and publicly available sources such as your LinkedIn profile. 

When you visit our sites, including our Careers webpage, we collect certain information automatically. To collect this information, we may use cookies, web beacons, and similar technologies. A “cookie” is a text file that websites send to a visitor‘s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as a pixel tag or clear GIF, is used to transmit information back to a web server. We may also collect information about your online activities over time and across third-party websites. The information we collect automatically may include:

  • URLs that refer visitors to our websites;
  • Search terms used to reach our websites;
  • Details about the devices that are used to access our websites (such as IP address, browser information, device information, and operating system information);
  • Details about your interaction with our websites (such as the date, time, length of stay, and specific pages accessed during your visits to our websites, and which emails you may have opened); and
  • Usage information (such as the number and frequency of visitors to our websites).

We may associate this information with your Glossier account if you have one, the device you use to connect to our Services, or email or social media accounts that you use to engage with Glossier.

For more information about how we use cookies click here.

IV. HOW WE USE YOUR INFORMATION

We use your personal information to evaluate a potential employment relationship with you and for other business purposes. Such uses include:

  • Assessment of your skills, qualifications, and suitability for the role;
  • Communication with you about the recruitment process;
  • Verification of your information and completion of reference and/or background checks (where applicable) if we offer you a position;
  • Retention of records related to our hiring processes, including a record of the name of unsuccessful applicants, the date of their application and the reason that their application was not successful, in order to streamline future hiring processes;
  • Legal and compliance purposes, such as responding to suspected fraud, security incidents, or other illegal activity, protecting Glossier’s and others’ rights and property, exercising a legal claim, cooperating with law enforcement investigations and complying with applicable laws, regulations, legal processes or governmental requests;
  • Other uses with your consent, which you may withdraw at any time; and
  • Other legitimate interests, including our interests in considering candidates for current and future employment opportunities and in managing and improving our recruitment and hiring process.

If we hire you, information we collect in connection with your application will become part of your employment record and used to manage the onboarding process and for other employment-related purposes in accordance with our internal employee privacy policy.

V. WHO MAY HAVE ACCESS TO YOUR INFORMATION

Within Glossier: We may disclose your personal data to Glossier personnel and affiliates who need to know the information, including personnel in the recruiting, human resources and information technology departments, and in the department responsible for the position for which you are applying. 

Third-Party Service Providers: We may use third party service providers acting on Glossier’s behalf to perform some of the services described above. For example, we share certain information with service providers who facilitate our applicant tracking system, video interviews, travel booking and expenses, reporting and analytics and verification/background checking services. We also may share information about you with recruitment agencies working with us in relation to your recruitment as well as with our professional advisors, including accountants, auditors, lawyers, insurers and bankers. These service providers may change over time, but we will always use trusted service providers who we require to take appropriate security measures to protect your personal information in line with our policies.  We only permit them to process your personal information for specified purposes and, as appropriate, in accordance with our instructions and the provisions of this Policy and applicable law. 

Other Third Parties: In certain limited circumstance, we share and/or are obligated to share your personal information with other third parties, including (a) to comply with our obligations, to protect the rights and property of Glossier, our customers and the public, to cooperate with law enforcement investigations, and to detect and respond to suspected illegal activity and threats to the health or safety of any person or of our systems or services; (b) in connection with, or during negotiations of, any merger, joint venture, sale of company assets, financing, or acquisition of all or a portion of our business, assets or stock by another company (including in connection with any bankruptcy or similar proceedings); and/or (c) with your consent and at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

IV. DATA RETENTION

If your application for employment is unsuccessful (or you withdraw from the process or decline our offer), we will retain your information for a reasonable period of time beyond the end of the application process for the purposes described above, including complying with our legal obligations, resolving disputes and as necessary for our legitimate interests, such as to consider you for other current and future employment opportunities at Glossier. If you do not want us to contact you regarding other roles, please contact [email protected]. After this period, we will securely destroy your personal information in accordance with applicable laws and regulations.

If your application for employment is successful, personal information gathered during the recruitment process will be retained during your employment in accordance with our internal employee privacy policy and retention policies.

VII. YOUR RIGHTS

You may have certain rights under U.S. and international privacy laws in relation to your personal information. This may include the right to access, rectify, port or erase certain personal information we have about you.  You may also have the right to object to and restrict certain processing of your data. Certain information may be exempt from such requests pursuant to applicable data protection laws. You can contact [email protected] to exercise your rights in relation to your personal information.  We will respond to your request consistent with applicable law.

 VIII. CALIFORNIA RESIDENTS

If you are a California resident, the California Consumer Privacy Act (“CCPA”) requires us to disclose the following information with respect to our collection and use of personal information.

Categories of Personal Information Collected: Over the preceding 12 months, we have collected the following categories of personal information: (1) identifiers, (2) characteristics of protected classifications under California or U.S. law, (3) internet or other electronic activity information, (4) audio, electronic, visual, thermal, olfactory, or similar information, (5) professional or employment-related information, (6) education information, (7) inferences, and (8) other information that identifies, relates, to, describes, or is otherwise reasonably capable of being associated with you. For examples of the precise data points we collect, please see “Information We Collect” [link] above.

Business Purposes for Collecting and Disclosing Information: We collect each category of personal information for the business purposes in the “How We Use Your Information” section above.

 IX. EUROPEAN RESIDENTS

If European privacy laws apply to you, our processing of personal information for the purposes mentioned above is based on the following legal grounds:

  • As necessary to evaluate and potentially enter into an employment relationship with you;
  • With your consent, which you may withdraw at any time;
  • To comply with our legal obligations;
  • Where necessary to protect your vital interests or those of others; and
  • For our (or others’) legitimate interests, including our interests in considering candidates for current and future employment opportunities and in managing and improving our recruitment and hiring process, unless those interests are overridden by your interests or fundamental rights and freedoms.

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use personal information for an unrelated purpose, we will notify the relevant individual and we will explain the legal basis which allows us to do so. Where the collection or processing of personal information is based on your consent, you may withdraw your consent at any time to the extent permitted by applicable law.

X. INTERNATIONAL DATA TRANSFERS

Due to the global nature of our business, Glossier may transfer your personal information across international borders, consistent with applicable data protection laws, including to the U.S., Canada and European Economic Area (“EEA”).  Where personal information is transferred within Glossier to countries outside of the EEA that are not recognized as providing an adequate level of protection under European privacy laws, we do so through a series of intercompany agreements that implement the Standard Contractual Clauses authorized under European privacy laws. We also use a variety of safeguards to ensure that your personal information is adequately protected when processed by our third-party service providers operating in the U.S. or another country outside of the EEA including by signing EU standard contractual clauses or verifying the recipient adheres to the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield Framework. You may request additional information concerning such safeguards from the Privacy team by contacting [email protected]

 XI. SECURITY

Glossier is committed to protecting the security of your personal information and ensuring a level of security appropriate to the risk our data processing presents. Taking into account the costs of implementation, the sensitivity of the data and nature of the data processing, Glossier has implemented organizational, technical and administrative measures to prevent the unauthorized access, destruction, loss, alteration or misuse of personal information.

XII. DATA CONTROLLER

If you apply to a position in the U.S., Glossier, Inc. will be the data controller of your personal information. If you reside in the United Kingdom or EEA, or apply to a position in the EEA, Phase EU Limited will be the data controller. If you reside in Canada, or apply to a position in Canada, Glossier Canada, Inc. will be the data controller.

XIII. CONTACTING GLOSSIER

If you have questions or concerns regarding this Policy, please contact us using the information provided below. 

Glossier, Inc.                                                                           Phase EU Limited                             

233 Spring Street                                                                    5 New Street Square                          

East 10th Floor                                                                        London EC 4A 3TW                         

New York, NY 10012                                                               United Kingdom                                

United States                                                                                        

Attn: Legal                                                                              Attn: Legal                                         
[email protected]                                                            [email protected] 

If European privacy laws apply to you and you have a concern about our processing of personal information that we are not able to resolve, you have the right to lodge a complaint with the relevant data privacy authority (this may be linked to where you reside, work or the place of any alleged infringement). For contact details of the relevant Data Protection Authority, please see  http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.

XIV. POLICY UPDATES

We may change this Policy from time to time. The effective date of this Policy is noted in the header at the top of this page. If we make changes to this Policy that have a material impact on your rights with respect to how we process your personal information, we will post the revised version here and use other methods, as appropriate, to notify you. By continuing the recruitment process after those changes become effective, you agree to be bound by the revised Policy.

About Glossier

Glossier is a beauty brand inspired by what girls want in real life, made by editors who get what works. We test every beauty product under the sun, interview our icons, and are in constant conversation with Into The Gloss readers, our customers, and community. Everything we do is distilled into our essential, easy-to-use skincare and makeup products that enhance–never hide–your real skin.

Want to learn more about Glossier? Visit Glossier's website.