Revenue Operations Data Analyst

Gusto, San Francisco, CA

It’s time to tame the chaos of payroll, benefits, and HR.

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

We have an exciting role in our Forecasting & Analytics (F&A) team within Revenue Operations (RevOps) which is a hot-topic area within growth businesses that have direct and sales-assisted motions. Via data, our team drives all aspects of optimizing revenue across all channels, from acquisition to conversion, encompassing the sales pipeline dynamics.

The Team:

We are dedicated to embracing modern DataOps methodologies, such as Agile, model testing and related data disciplines. We are committed to providing a self-serve environment whereby our stakeholders are equipped via a range of data products (e.g. dashboards, SQL models) to find answers “at the speed of thought”.

The Role:

The role includes owning and building out a set of core data products for the Chief Revenue Officer downwards with a heavy focus on outstanding dashboard design.

We are looking for someone with strong analytical/numerical skills who can build effective, usable, well-designed dashboards whilst helping to curate a set of underlying SQL models.

We offer a highly collegiate environment aimed at self-starters who proactively solve problems with minimal guidance from management.

Here’s what you’ll do day-to-day:

  • Define KPIs, develop automated dashboards, reports, and models to help teams make faster better decisions.
  • Develop and maintain revenue-related metrics and dashboards in Tableau, in addition to ad hoc analysis to help drive revenue business decisions
  • Take a vague revenue operations question, find the evidence needed to answer it and work either solo or cross-functionally to develop data products that deliver the answers.
  • Develop a deep understanding of customer journey phases and related revenue metrics.
  • Perform analytical deep-dives to analyze ad-hoc problems with very fast turnarounds.
  • Become expert on key internal and external data sources and curate revenue-specific datasets following a DataOps approach.
  • Create end-to-end, robust analytic products that form the core of our RevOps data intelligence, working closely with key stakeholders in acquisition and sales.
  • Deliver and drive insights, helping to support data-driven revenue optimization
  • Work cross-functionally within the organization to identify opportunities to improve data quality and related DataOps practices

Here’s what we're looking for:

  • A passion for driving insights out of information to drive change in the organization
  • BA/BS in Computer Science, Math, Economics, Statistics, or other quantitative fields
  • 8-10 years work experience in a high growth revenue-focussed environment
  • Strong experience with data visualization tools (Tableau preferred)
  • Intermediate/Advanced SQL proficiency (Redshift and DBT preferred)
  • Strong problem-solving skills and attention to detail
  • Ability to work with other teams across the organization
  • Strong oral and written communication
  • A solid grasp of common statistical methods and applications (A/B testing, probability, regression)

Our cash compensation amount for this role is targeted at $115,500 - $138,000/year in Denver & most remote locations, and $149,000 - $167,000/year for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home with us. 

Our company is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Our company considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] 

About Gusto

We are Gusto Founded in 2011, Gusto provides payroll, benefits and HR to modern companies. We have offices in San Francisco and Denver, but thanks to our 40,000 small business customers and their employees, there’s a little piece of us in all 50 states. We believe that humans aren’t resources. When we come to work, we don’t leave our humanity at the door. We bring life with us: our feats and friendships, our adventures and aspirations. Great businesses treat us like people, not ID numbers. When that happens, work becomes a source of energy rather than fatigue. It creates a virtuous cycle where life improves work, and work improves our lives. That’s why we started Gusto. Our mission is to create a world where work empowers a better life.

Want to learn more about Gusto? Visit Gusto's website.