About HeadSpin:HeadSpin is expanding into the EMEA region and is seeking top experts to join the growing team. This is a great time to join the company and shape its future. HeadSpin has been operating for 4 years and has already achieved unicorn status! HeadSpin is revolutionizing the way organizations develop, test, monitor and optimize their mobile applications - before and after launch. The company provides a first-of-its-kind global mobile device cloud, coupled with an AI based software platform. This allows apps to be deployed and instantaneously run on real devices across global mobile carrier networks. HeadSpin provides powerful, actionable, data and analysis which pinpoints problems in the app accelerating fix and optimisation before launch. Post launch, HeadSpin provides ongoing performance monitoring to assure the health and quality of apps on a global basis. The HeadSpin mobile platform is now in 100 countries and 160 locations worldwide, supporting over 2,000 cellular networks and over 32,000 devices. Using HeadSpin's service, developers can launch products with the confidence that their applications will work in all of the conditions that their users will experience. HeadSpin is funded by Google Ventures, Nexus Venture Partners, SV Angel, Danhua Capital, Webb Investment Network, Felicis Ventures and Foundation Capital.
About the Role:To be a successful Senior Sales Engineer at HeadSpin, you need to have experience in a Sales Engineer or other customer-facing role such as Presales, Product Management, DevRel, and be passionate about technical sales and working with customers. Ideally, you are ambitious and self-motivated, have experience with application performance management technologies and techniques and have worked as a developer at some point in the past, preferably in the mobile space.As a Senior Sales Engineer at HeadSpin, you will be responsible for providing world class pre-sales technical support to the sales team. Working directly with customers you will be the subject matter expert on application end to end performance management and HeadSpin. You will be responsible for delivering tailored product demonstrations that directly address customer pains and emphasize HeadSpin’s industry leading solutions. During the sales cycle, you will lead the proof of concepts, demonstrating HeadSpin’s ability to meet and exceed customer requirements, often in the customer’s production environment. You independently manage the timelines of multiple concurrent engagements successfully. Finally, you will have the opportunity to work directly with our Sales, Product Management, Engineering, Customer Success, and Marketing teams to share your knowledge and experiences to ultimately improve our business and our customers’ success.
You are passionate about technical sales, love working with customers and have built the skills to communicate with customer stakeholders at all levels and present to them independently.
You have at least 3 years of experience working in a customer-facing role.
You love solving customer problems by writing custom scripts or developing small applications and have some experience in Java or Python.
You have some experience about agile software development methodologies and CI/CD, preferably in the mobile application development space.
Linux and Windows command lines don’t scare but excite you and you have spent some time writing or modifying shell scripts.
Troubleshooting basic networking issues that may prevent communication between hosts is something that strikes your interest.
You have some experience with web servers and common relational databases used in today’s application architectures. You can at least read SQL and have a good understanding about customers architectures. Customers trust your technical expertise.
Continuous learning is always on your mind.
You are fluent in English. Fluency in other languages is a plus (German, French, Spanish, Italian, Russian).
You are able to travel EMEA wide around 30% of the time.
HeadSpin is proud to be an equal opportunity workplace. We review applications for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, or age.
HeadSpin is the first place to understand your mobile user experience clearly
We started HeadSpin with one simple goal: Give developers the ability to experience their mobile app or website the way their users around the world do.