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Technical Infrastructure Engineer (Multiple Positions)
HeadSpin, Palo Alto, CA
Build mobile experiences that delight the world
Responsibilities
- Contribute and lead efforts/projects in the deployment, maintenance and support of current and new data center infrastructure.
- Lead complex troubleshooting and resolve critical or escalated technical issues over a significant population of affected equipment.
- Help test and troubleshoot new complex server hardware component, Android devices, iOS devices and designs.
- Configure and troubleshoot Linux OS related issues on our servers, OS related issues on iOS and Android devices.
- Participate actively in on-call rotations to support our data center infrastructure, which may include occasional after hours, weekends and national holiday shift work.
- Lead and take part in the development and of processes and documentation for new areas of work or knowledge. Mentor, train and guide new team members.
Minimum Qualifications
- BA/BS degree or equivalent practical experience.
- Understanding/experience of hardware architecture, maintenance and repair. Advanced level Linux skills, including installation, systems administration and troubleshooting; advanced networking knowledge, including topology and protocol understanding.
- Understanding and executing oral and written instructions and learning via training documentations and presentations. Ability to communicate clearly and transparently in English, verbally and in writing, keeping the right people informed of relevant issues.
- Strong people and communication skills, with experience as a team, project or technical lead
- Worked extensively on data center server and networking hardware and has a solid understanding of the infrastructure at a high level.
- Ability to work flexible hours and/or shift work; willing to travel up to 30%.
About HeadSpin
HeadSpin is the first place to understand your mobile user experience clearly We started HeadSpin with one simple goal: Give developers the ability to experience their mobile app or website the way their users around the world do.
Want to learn more about HeadSpin? Visit HeadSpin's website.
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