Health Informatics Director

HealthTap, Palo Alto

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HealthTap is taking off!

As a Health Informatics leader with unique problem-solving capabilities and a deep passion for quality, you have the ambition to help us scale and grow the next generation of HealthTap to serve billions around the world. If this sounds like you, please read on!

Who You Are

  • You are passionate about making the world a healthier, happier place
  • You are achievement oriented. You set challenging goals and work to meet them
  • You have a dynamic approach to challenges
  • You continuously strive to improve performance and accomplish more with fewer resources in less time.
  • You have a bias for action. You maintain “can do” and “must do”attitude in spite of obstacles.
  • You view obstacles as opportunities to improve capabilities.
  • You are flexible. You work effectively with unstructured teams, situations, or environments and help others understand and accept new situations
  • You think strategically
  • You simplify away complexity
  • You are driven by data

Why We Need You

HealthTap is a company that saves lives. That is disrupting the health care industry. As HealthTap’s Health Informatics Lead, you’ll be responsible for the development and implementation of the structure and representation of medical concepts and terms, and supports the development of HealthTap's comprehensive medical knowledgebase and medical data repository

Responsibilities include:

  • Provide leadership and strategic direction for the design, organization and expansion of HealthTap's consumer-friendly ontology of health concepts.
  • Ensure the effectiveness and understandability of health terms as they appear for both members and healthcare professionals on the website, in applications, and in external communications.
  • Participate in development of HealthTap's rapidly growing healthcare knowledgebase.
  • Participate in design and implementation of methods to update medical knowledge from a growing medical data repository
  • Manage content-development efforts that support user understanding of healthcare topics.

How You’ll Change Global Healthcare

By being a part of HealthTap’s growing team, you’ll disrupt the current health care system and bring positive change and improved access to health care to millions of people everywhere.

What You've Achieved

  • Formal training and experience in medical informatics, medical information systems, or medical terminologies, with a Ph.D. or a masters in a related field.
  • A deep understanding of clinical processes. MD or DO preferred, or RN, ANP, or PA training with significant experience in health information systems and medical terminologies
  • Deep, demonstrated project-management experience on projects related to terminology development, software development, or software implementation.


  • Create informatics solutions that save lives
  • Work with new technology
  • Modern office on Palo Alto’s University Avenue (steps from Caltrain)
  • Catered lunch, dinners and healthy snacks
  • Subsidized gym membership
  • In-office massages
  • Full medical dental and vision coverage
  • Competitive compensation and equity
  • In office puppies :)

About HealthTap

HealthTap is the first global virtual health practice, powered by more than 100,000 U.S. doctors, delivering fast, affordable, and quality care through our innovative H.O.P.E.S (Health Operating System).

How does that work?

  • You can search the world's largest library (over 4 billion answers served) of doctor knowledge for any health topic
  • If you need a more personalized answer, send a free health question to one of the 100,000 U.S doctors in our network—expect a response within 24 hours
  • Or connect with a top U.S. primary care doctor for a live virtual consult— and get prescriptions, labs tests, and referrals if needed
  • We’re a venture backed (with the likes of Khosla, Eric Schmidt, Mayfield Fund) health-tech startup based in the heart of Palo Alto.

About HealthTap

About us Our mission at HealthTap is to help billions of people across the globe live longer, healthier, and happier lives. We believe healthcare is a human right, and we're committed to reinventing the way people all over the world take care of their health and well-being- because we know we all, at heart, simply want to Feel Good and thrive. HealthTap, a world economic forum technology pioneer, is the world’s first global health practice that delivers immediate, world-class healthcare 24/7, from query-to-cure. Through video, voice, and text chat on any mobile device or personal computer, we serve hundreds of millions of users around the around the globe with trusted and compassionate doctor information, from the world’s largest doctor network of more than 108,000, top U.S. licensed doctors. HealthTap’s proprietary, robust, and secure Health Operating System (HOPES) and proprietary triaging technology (Dr. AI), powered by machine learning and artificial intelligence, enable hospital systems, insurance companies, employers, and governments worldwide to deliver the right care at the right time, at the right cost. HOPES is now powering the HealthTap Cloud, a first of its kind virtual cloud dedicated to healthcare. We believe in constant curiosity, innovation, passion, positivity, caring, kindness, challenge, excellence, and impact. Above all, in everything we do, we want to empower people from all over the world to take charge of their health and happiness, to Feel Good, and to smile.

Want to learn more about HealthTap? Visit HealthTap's website.