Packaging Supply Chain Manager

HelloFresh, London

Delivering great recipes and fresh ingredients to your home each week

About HelloFresh

HelloFresh is on a mission to transform the way the world thinks about home cooking. Forget the hassle of supermarkets, or the tiresome process of planning your weekly meals - we deliver to your door all the ingredients, instructions and inspiration needed to make delicious meals at home, from scratch.

At just 9 years in, we’re the industry leader and have delivered hundreds of millions of meals to millions of households worldwide and are passionate about disrupting one of the last industries to go online - food and grocery.

But most importantly, it’s our incredible people who make HelloFresh what it is. We thrive on giving our employees an inclusive working environment, in which they have access to development opportunities and in which their voices are heard and valued every day. This helps us best reflect and serve our customers.

So if you’re keen to join a caring, fun and energetic team, look no further!

About the job:

We are seeking a high performing, driven individual to join our rapidly expanding Supply Chain team. You will be responsible for the strategy and delivery of our Packaging inbound operation, leading a team to deliver everyday excellence for our customers.  You will report into Maddie, our Senior Supply Chain Manager. This is the perfect role for someone to elevate their career in Supply Chain Operations.

 What you will be doing:

  • Design and deliver a progressive inbound strategy across our box packaging category to deliver absolute availability for our customers.
  • Optimise inbound and inventory processes across our warehouse network, identifying efficiency gains while minimising the impact to our end to end operation.
  • Review and manage internal and external storage capacities to balance cost with contingency planning.
  • Launch new practices, challenging legacy tools and forecast accuracy to enhance the automation and precision of demand planning. Define new measures and reporting methods to promote data-driven decision making.
  • Inspire and lead a team to deliver results and achieve their potential. Coach and guide team members to deliver optimal outcomes. Oversee the weekly ordering  processes and set and track ambitious KPIs.
  • Set key priorities and deliver business objectives through quarterly project definition and delivery. 
  • Skilfully plan product transitions to manage the offboarding and onboarding of suppliers to minimise waste and customer impact.
  • Build and own relationships with our suppliers to lever commercial benefit, partnering closely with Procurement and Technical teams strengthen our supply portfolio. Report on and manage supplier performance effectively to continuously improve the operational standard
  • Adapt to an ever-changing growth environment and embrace change at pace to achieve defined outcomes. Role model how to ruthlessly prioritise tasks and deal with uncertainty. 
  • Collaborate with internal teams including Warehouse, Production, Planning, Procurement, Inventory and Finance ensuring timely and accurate information is shared.
  • Develop significant expertise, skills and knowledge to be the voice and influence for supply chain operations across the wider business.
  • Establish best practice and influence global teams with your ideas and feedback to improve tools and processes across multiple markets.

Who you are:

  • You are incredibly resilient and operate well under pressure
  • You think on your feet and find quick and efficient solutions to resolve problems with minimal impact to internal and external stakeholders
  • You are a self-starter, with a proactive attitude, and you embrace change
  • You are a confident decision-maker and can challenge the status-quo with new ideas
  • You have great communication skills
  • You find the perfect balance between bigger picture thinking and digging for the detail 
  • You are a role model that excites and motivates other team members with your passion for success
  • Skilled in excel and data manipulation 
  • FMCG/Operations background is a plus
  • You are hungry to learn new things every day! (Being always hungry in the literal sense also helps but not a must!)

What you will get in return:

  • Core benefits:
    • 70% discount on our HelloFresh's boxes!
    • A generous pension scheme contribution
    • Employee Assistance Programme & Headspace subscription to support your mental health
    • Private Health Insurance
    • Gym Membership
    • Group Life Insurance
    • Cycle To Work Scheme
  • Cultural Benefits:
    • Personal learning budget for your professional growth
    • Lots of virtual workshops, talks and events for you to enjoy!

Level and progression: A Manager brings specialist skills to one business area, running complex operational tasks and leading smaller projects independently. From there, you can progress to Senior Manager level within the same function, or progress sideways to a role in another team at HelloFresh for which you have transferable skills.

Start date: ASAP

Location: The HelloFresh Farm, 60 Worship Street, EC2A 2EZ, London

Recruitment process: First, you will have a phone interview with a member of our Talent Acquisition team. Passing this phone interview, you will then be required to take an excel test. The third stage will be competency-based and  culture fit interviews. The final stage will be a video interview with the Procurement & Supply Chain Director.


We are an Equal Opportunities Employer and we welcome applications from all candidates regardless of age, race, disability, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity/paternity, religion or belief.

All our sites in the UK are wheelchair accessible.

About HelloFresh

HelloFresh is a multinational meal delivery service with a presence in several Western European and North American countries, as well as Australia. The company was founded in 2011 in Berlin by Dominik Richter, Thomas Griesel and Jessica Nilsson.

Want to learn more about HelloFresh? Visit HelloFresh's website.