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QC Assistant

HelloFresh, Sydney, Australia

Delivering great recipes and fresh ingredients to your home each week


At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 17 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: GreenChef, EveryPlate, Chef's Plate, Factor, and Youfoodz.

Job Description

Based in our NSW Warehouse in Pemulwuy, you will report to our QC Manager. You'll be leading the shift of a team responsible for managing the quality of produce received by suppliers and also the quality of boxes produced.

You will…

  • Effectively support to lead, manage, and train activities of associates, including supporting hiring efforts, providing performance feedback and corrective action, ensuring a high quality of service is being delivered, and creating a positive experience for our customers around Australia.
  • Assist to the QC Manager with the training of personnel in procedures applicable to the quality management system.
  • Assist to the QC Manager with the inspection on floor of all product at all stages.
  • Coordinate and assist the report of any non-conformances according to HelloFresh DC quality standards.
  • Coordinate with warehouse management to ensure proper material flows through each production steps to ensure a smooth and Food Safe production.
  • Assist the QC Manager to prevent risk of depletion due to non-conformance.
  • Comply with both Good Manufacturing Practices and Food Safety Regulations.
  • A mentoring mindset, experience in developing managers and a team, supportive attitude.
  • High attention to detail, information process and problem-solving capability.
  • Strong visual inspection skills.
  • Strong verbal communication and active listening skills.
  • Ensure that maintenance of all equipment is completed when necessary.
  • Ensure effective operation of areas at all times.

You have/are...

  • Previous experience of working in a quality role (1 year) or education related to the Quality and Food Safety.
  • Good understanding of the Food Safety requirements.
  • Familiar with the food industry.
  • Practical knowledge and experience in an operational environment.

What you'll get in return...

  • The chance to have a significant impact on one of the fastest-growing global technology companies in an exciting growth phase
  • 70% discount off HelloFresh boxes
  • Flat hierarchies, constant learning with room for personal growth
  • Free access to Headspace
  • HelloFresh Academies - monthly internal learning & development 
  • A diverse and vibrant international environment, with offices in 16 countries

Start Date: Immediately - can wait a notice period

Duration: Full-time, Permanent. You must have the right to work full-time in Australia.

Location: Pemulwuy, NSW

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn

About HelloFresh

HelloFresh is a multinational meal delivery service with a presence in several Western European and North American countries, as well as Australia. The company was founded in 2011 in Berlin by Dominik Richter, Thomas Griesel and Jessica Nilsson.

Want to learn more about HelloFresh? Visit HelloFresh's website.