Dynamics CE Solution Architect

Hitachi Solutions, Greenville SC, US

Inspire the next

Duration: Full-Time

• Drive Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy
• Serve as clients' main point of contact throughout all project phases, effectively manage associated issues and risks and ensure on-time and on-budget implementation delivery that meets clients' needs and requirements.
• Identify the client's sales, marketing and customer service requirements through discovery meetings
• Design and lead the system architecture process, in partnership with the Development Team, to create, define specifications for and implement customizations for any custom code or data migration requirements using SQL Server Reporting Services
• Conduct end-user training and create and maintain knowledge transfer documentation
• Develop and continue to refine CRM implementation standards and tools
• Present tailored demonstrations of the technology solution

• BA/BS
• Strong CRM industry and product knowledge
• 2+ years of experience in project management, system design, or information systems (4+ years of experience for a Senior CRM Consultant)
• 2+ years (or 3+ projects) implementing CRM applications such as Microsoft CRM, Salesforce, Saleslogix, Onyx, etc. (4+ years of experience, or 5+ projects for a Senior CRM Consultant)
• Familiarity with relational database concepts
• Excellent presentation, communication, leadership and client development skills to effectively present information to C-level management, public groups and/or board of directors
• Excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed.

Experience working with Dynamics CE Field Service required

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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About Hitachi Solutions

Hitachi Solutions is a core IT company of the Hitachi Group, which employs some 400,000 people worldwide. Through systems integration, we provide ideal solutions and products for customers. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. We bring solutions and products to diverse countries and regions including Asia, the United States and Europe.