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Production Supervisor - Mid Shift

Home Chef, 2200 Lithonia Industrial Blvd. Lithonia, GA 30058

Home Chef brings people together around the dinner table.


Home Chef is building new ways to provide meal solutions that meet a wide variety of customer needs, and shipping locations both online and in store. Our plant-based crew is the lifeblood of our organization, operating in a supportive environment that allows the workplace to feel like a home away from home.  Our work product is a testament to what collaboration, heart, and hustle can accomplish when combined. If you’re ready to be part of the action, we’re ready to connect with you.  There are no limits to where we can go together.

The Supervisor must execute the production plan made by the Shift Manager and supervise the Team Leads, Line leads, and hourly associates throughout the shift. The Supervisor is responsible for managing the performance of the individuals reporting to their respective team which includes participating in hiring, having coaching discussions, delivering feedback, and conducting performance reviews. Supervisor must be able to oversee multiple activities simultaneously and take ownership of the output of leads and associates working on his or her team. Supervisors are also responsible for exhibiting a strong working knowledge of all machinery, equipment, and processes. The supervisor must be able to manage and troubleshoot all technological tools used in production (e.g. production tracker, scanners, etc.). The supervisor is also expected to work closely with other functions within the facility to execute plant-wide initiatives.

Candidates must be able to work from 10am - 7:30pm.

Pre-Production Set Up:

  • The supervisor is responsible for arriving prior to the start of production to receive the day’s production plan from the shift manager. The supervisor must coordinate with his or her team leads to set up all tables and/or lines prior to the arrival of production associates:
  • Receives production targets from Shift manager manages delegation of production tasks to team leads and line leads, and ensures proper staffing for all tasks
  • Works with warehouse team to ensure all product required for production tasks has been dropped to the production floor in the quantities required for the production plan
  • Sets up for each activity according to standard operating procedures
  • Coaches team lead and line lead on set up processes and procedures to ensure that SOPs for table and line set up are followed
  • Ensures workstations are setup for each production activity (portioning, meal bagging) in a manner that correlates with production targets
  • Shares recommendations for improvements to safety, equipment, and/or SOPs with Continuous Improvement manager
  • Demonstrates leadership during adoption of new processes continually works to identify opportunities to gain efficiency and improve quality in production

Portioning and Meal Bagging:

  • The Supervisor is responsible for overseeing the portioning and meal bagging tables / lines associated with production targets for multiple meals.
  • Inspects working area and holds team accountable for maintaining a clean, safe work environment and operating in a safe manner
  • Ensures all tables are operating according to Home Chef standard operating procedures
  • Ensures leads are properly utilizing production sheets
  • Ensures teams are on track to meet production targets for the day
  • Verifies that all meal bagging and portioning pods clearly understand what’s expected of them in terms of output and quality standards
  • Identifies opportunities to improve portioning and meal bagging efficiency and shares ideas with Continuous Improvement team
  • Speaks professionally and respectfully to leads and associates and provides on-the-floor coaching and motivation to boost production pace and improve quality
  • Anticipates product and packaging shortage issues and works with warehouse and/or runners to deliver more product to the floor to prevent a production halt
  • Works with quality team to resolve issues identified related to food safety and/or product quality
  • Escalates quality issues that may result in future product shorts to shift manager and procurement
  • Takes responsibility for the accuracy of counts conducted by the leads
  • Coaches the leads on best practices related to counts
  • Demonstrates working knowledge of all production equipment and machinery (sprinter, PS-125, piston fillers) and can perform basic troubleshooting processes

Shipping:

  • The supervisor is responsible for overseeing shipping lines.
  • Inspects working area and holds team accountable for maintaining a clean, safe work environment and operating in a safe manner
  • Understands shipping labels sort and ensures sorted labels are properly stored and delivered to shipping lines
  • Works with warehouse team and runners to ensure all product required for shipping is present on the line and that sufficient replenishment quantities are available on the floor
  • Works with warehouse team to improve standard processes and procedures related to line set-up
  • Utilizes boxing call out sheet to verify line prior to the start of shipping
  • Follows shipping SOPs and coaches leads and associates on shipping line SOPs
  • Makes sure the shipping line remains organized throughout entire shift
  • Works with quality department to ensure appropriate levels of FSQA staffing on the line
  • Manages the pace of the shipping line, ensuring team is on pace to meet production targets
  • Demonstrates working knowledge of all shipping line equipment and technology and can perform basic  troubleshooting procedures (scanners, case sealers, etc.)

Output Tracking and Inventory Management:

  • The supervisor is responsible for ensuring counts delivered by his or her team leads and line leads are accurate.
  • Ensures all SOPs for inventory management are being followed by all team leads, line leads, and associates (standard number of portions and meal bags in a tote, standard number of totes in a tower, tower labeling procedures)
  • Makes sure WIP is stored in proper location
  • Holds leads accountable for delivering accurate counts
  • Ensures counts are accurate and enters production numbers into tracker and/or approves progress submitted by leads
  • Identifies possible issues with production counts and issues with tracker and escalates them to production manager or shift manager

Promoting and Upholding Employee and Food Safety Procedures:

  • Ensures Leads / FSQA are conducting a GMP check on all his or her associates at the start of the shift and after lunch
  • Calls out and corrects GMP violations when they occur and serves as an example of proper GMPs
  • Understands the complete scope of GMPs
  • Makes sure working conditions are safe and that team is using safety best practices (e.g., proper lifting technique, proper storage of blue wheels, etc.) Ensures all work areas and work surfaces are clean prior to starting production
  • Ensures work surfaces are properly sanitized when production team transitions between activities
  • Conducts daily sanitation walkthrough with FSQA when requested
  • Ensures that product is staged in a food safe manner Supports the efforts of the company to maintain our food safety system (SQF) and quality programs

Training, Coaching, and Culture: Supervisors are expected to take people leadership seriously, spending almost a third of their time building and maintaining a high-performing, engaged team.

  • Facilitates and leads huddles with assigned team to communicate safety topics, production plans, GMPs and changes to processes
  • Works with their leads to help them better motivate and coach their assigned team of associates
  • Trains leads on their assigned team on all SOPs and actively coaches leads when SOPs are not executed
  • Coaches and works with leads on problem solving as obstacles impacting production pace, safety, quality, or planned activities arise
  • Manages conflict among employees on their assigned team as needed, but escalates more serious issues to the Shift Manager
  • Evaluates performance of their assigned team and provides performance feedback on an ongoing basis
  • Participates in the hiring/promotion process of associates and leads for their team
  • Cultivates culture of mutual respect and demonstrates a “Safety First, Quality Always” mentality
  • Is approachable and collaborative with all hourly production associates and leads, especially their team

Post Production:

  • Takes ownership of production tracker, ensuring all progress is entered and accurate
  • Works towards mastery of production tracking tools 
  • Writes “End of Shift” report
  • Makes sure all required items are communicated to supervisors on the subsequent shift in the shift handoff

Qualifications: The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

  • Minimum of 2+ years of successful supervisory or leadership experience in a fast-paced environment. 
  • Cross-functional experience in 2 more departments (warehouse, production, quality, procurement etc.) preferred
  • Track record of driving KPIs and meeting or exceeding goal required
  • Experience in developing team members through both leading and managing
  • Proficient on using tablets and PC’s
  • Open availability to work weekend shifts
  • Must be able to lift up to 49 pounds occasionally with or without reasonable accommodation
  • Must have floor presence and be able to stand/walk for up to 10-12 hours in a cold environment less 40 degrees
  • High school diploma (Bachelor’s degree preferred)
Perks and benefits:
- Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
- Medical, dental, vision, life and disability insurance available
- Paid holidays, sick time and vacation time
- 401k program
- Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses

About Home Chef

Every day, you're out there making things happen. That's why our CEO, Pat Vihtelic, created Home Chef: to provide everything you need to bring more delicious meals and moments to the table, no matter how busy you are. Because at Home Chef, we believe that preparing and enjoying a home-cooked meal should be a simply delicious experience. In fact, simplicity is our mantra. From online to doorstep...to your kitchen table, we make planning and preparing a home-cooked meal simple, intuitive and inspirational every step of the way. In 2013, Pat started Home Chef by partnering with a chef to design delicious, easy-to-follow recipes. Since then, our team has grown to include several chefs, and more than 700 employees across production, marketing, technology, product, design, and customer service. Last year, we delivered over 10 million meals and expanded our delivery to cover more than 97% of the U.S. population. Some days -- okay, most days -- we can't believe how quickly we've grown. But we believe that people continue to love Home Chef for the same reasons it was founded: it saves time, reduces food waste, and most importantly, brings people together for a home-cooked meal.

Want to learn more about Home Chef? Visit Home Chef's website.