Home Chef is building new ways to provide meal solutions that meet a wide variety of customer needs, and shipping locations both online and in store. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.
Summary of Responsibilities:
The Quality Program Manager is responsible for providing proactive leadership and instruction in the area of Quality across the Home Chef operating network. This position is responsible for developing internal policies and procedures to shape Home Chef’s Quality department, working with in-plant resources to ensure proper implementation and training of all quality programs, and mitigating quality risk.
Build quality programs:
Develop an understanding of current state processes and procedures
Conduct a gap assessment based on objective (e.g., GFSI certification, standardization across plants)
Write future state policies and procedures and build tools/training materials to support implementation
Implement quality programs:
Work closely alongside plant teams to implement new quality programs or rollout changes to existing programs
Deliver training to plant FSQA teams related to program rollout
Manage communication with plant and corporate stakeholders regarding new or updated programs
Conduct quality investigations and problem solving:
Monitor any quality related customer complaints and lead internal investigation efforts
Support corporate and plant teams with ad hoc quality analysis as requested
Other duties as assigned
The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.
Minimum of 3 years of experience in quality assurance, food safety, food distribution, food manufacturing, supply chain, or related field
HACCP certification and experience maintaining HACCP program strongly preferred
SQF Practitioner certification preferredPrevious experience with GFSI, SQF and USDA audits
Understanding of Food Safety regulations, laws, and best practices including those from FDA, USDA, and other state and local entities
Knowledge of food microbiology, food safety, and food defense
Experience developing, implementing, and maintaining food safety programs
Exceptional written, verbal and interpersonal skills
Self-starter who is results-oriented, resourceful, and takes initiative
Capable of handling multiple responsibilities
Demonstrated ability to embrace change and learn quickly in a fast-paced environment
2 year Associate's degree
- Comprehensive Medical, Dental, and Vision Insurance – benefits start the 1st day of the month following your start date
- Company paid Life Insurance, Short Term Disability and Long Term Disability
- 401k Employer match - 50% on the $1, up to 6% of the employee's earnings
- We offer flexible spending accounts (FSA) for qualified Medical, Dependent Care, Parking, or Transit expenses
- Flexible paid time off (PTO) policy, plus sick days
- Generous Parental Leave
- Great Work/Life Balance – We value and support each individual team member
- Quarterly company-wide “Town Hall” meetings
- Ongoing professional development opportunities by level and function
- Your choice of Windows or Mac laptop, plus an extra screen
- Onsite gym
- Weekly Fooda credit
- Newly renovated office in the historic Old Main Post Office which is located close to multiple Metra and CTA options
- Employee discounts through Perkspot
- Discounts on Home Chef meal kits and at Kroger stores
- Casual dress in a fun, friendly and collaborative work environment
Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
Home Chef is an equal employment opportunity employer
About Home Chef
Every day, you're out there making things happen. That's why our CEO, Pat Vihtelic, created Home Chef: to provide everything you need to bring more delicious meals and moments to the table, no matter how busy you are. Because at Home Chef, we believe that preparing and enjoying a home-cooked meal should be a simply delicious experience.
In fact, simplicity is our mantra. From online to doorstep...to your kitchen table, we make planning and preparing a home-cooked meal simple, intuitive and inspirational every step of the way.
In 2013, Pat started Home Chef by partnering with a chef to design delicious, easy-to-follow recipes. Since then, our team has grown to include several chefs, and more than 700 employees across production, marketing, technology, product, design, and customer service. Last year, we delivered over 10 million meals and expanded our delivery to cover more than 97% of the U.S. population. Some days -- okay, most days -- we can't believe how quickly we've grown. But we believe that people continue to love Home Chef for the same reasons it was founded: it saves time, reduces food waste, and most importantly, brings people together for a home-cooked meal.