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Food Safety and Quality Assurance Supervisor - 3rd Shift

Home Chef, 6901 W 65th St, Bedford Park, IL 60638 (Bedford Park Plant)

Home Chef brings people together around the dinner table.

Duration: Full-Time


Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.

Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We’re eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef’s offerings. 

As the COVID-19 situation evolves in the US and worldwide, we are taking all the necessary precautions, per the CDC guidelines, to keep our employees and customers safe.

The FSQA Supervisor is responsible for supporting the food safety and quality control function within the company. The role includes a combination of supervision and active participation in the tasks to ensure that all products are safe, consistent, of the highest quality, and meet all requirements.

Reporting & Planning:

  • Assign daily and weekly responsibilities for QC Techs and Leads, making sure there are appropriate resources to cover all activities.
  • Assist FSQA Superintendent with development of daily, weekly, monthly, quarterly & annual schedules.
  • Create FSQA Supervisor Recap; document any issues and work with the FSQA Superintendent for resolution.

Quality Control:

  • Oversee core Quality functions including portioning, meal bagging, and final box verification, working closely with Leads and Associates to help monitor work and resolve any issues. 
  • Support communications with Production Management regarding any process that does not meet the standard requirements, and work together with necessary parties (e.g., Production Management, Production Team Leads, Production Associates, QC Superintendents and QC Associates) to resolve issues.
  • Conduct GMP audits and notify production management of violations; work with Production to resolve any issues.
  • Issues correct Quality samples to production team leads/production associates prior to production.

Food Safety:

  • Perform daily, weekly, and/or monthly tasks as assigned by FSQA Superintendent and/or FSQA Leadership including, but not limited to: Allergen Validation, GMP Audits, Metal Detection Verification, Environmental Monitoring Swabbing.
  • Hold team members and cross-functional partners accountable to Home Chef’s food safety expectations.

Issue Escalation:

  • Work with FSQA Leadership to help resolve food and non-food procurement quality issues within the shift, including but not limited to, questions related to produce quality, portioning quantity, and missing ingredients. 
  • Escalate any decisions to FSQA leadership as needed.

People Management:

  • Oversee training programming, holding Training Lead accountable for delivering all components of the QC Tech Training program to new QC Techs.
  • Train, coach and empower Quality Techs and Leads.
  • Participate in performance review and corrective action meetings for QC Techs and Leads with FSQA Superintendent.

Attitude and Attendance:

  • Arrives to work at scheduled time and follows time off request procedure.
  • Communicates with co-workers in a professional manner.
  • Treats co-workers with respect at all times.
  • Escalates attitude issues among QC Techs to FSQA Manager.
  • Employs effective teamwork skills to collaborate with Production.

General Responsibilities:

  • Follow the facility GMPs and help enforce them throughout the facility.
  • Support the efforts of the company to maintain our food safety system (SQF) and quality programs.

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

  • High school diploma or equivalent is required.
  • Proficiency in Microsoft Office programs and Google applications required.
  • Fluent in reading, writing, and speaking English is required; fluency Spanish preferred.
  • 3+ years of experience working in food quality / food safety, preferred. 
  • Must be able to attain ServSafe Manager certification within 30 days of hire.
  • Ability to use, maintenance, and interpret results of laboratory and quality equipment and instrumentation.
  • Knowledge of filling and weighing equipment.
  • Knowledge of metal detection, preferred.
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Perks and benefits:
- Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
- Medical, dental, vision, life and disability insurance available
- Paid holidays, sick time and vacation time
- 401k program
- Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses

How We Work Together

We are humble team players. 
We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.

We are pragmatic next-level thinkers.
We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking. 

We take ownership.
We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.

Be at Home at Home Chef

We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you’ll be able to bring your whole self to an inclusive and enjoyable workplace. 

We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at [email protected].

Home Chef is an equal opportunity employer.

To view the California Applicant Notice click here

About Home Chef

Every day, you're out there making things happen. That's why our CEO, Pat Vihtelic, created Home Chef: to provide everything you need to bring more delicious meals and moments to the table, no matter how busy you are. Because at Home Chef, we believe that preparing and enjoying a home-cooked meal should be a simply delicious experience. In fact, simplicity is our mantra. From online to doorstep...to your kitchen table, we make planning and preparing a home-cooked meal simple, intuitive and inspirational every step of the way. In 2013, Pat started Home Chef by partnering with a chef to design delicious, easy-to-follow recipes. Since then, our team has grown to include several chefs, and more than 700 employees across production, marketing, technology, product, design, and customer service. Last year, we delivered over 10 million meals and expanded our delivery to cover more than 97% of the U.S. population. Some days -- okay, most days -- we can't believe how quickly we've grown. But we believe that people continue to love Home Chef for the same reasons it was founded: it saves time, reduces food waste, and most importantly, brings people together for a home-cooked meal.

Want to learn more about Home Chef? Visit Home Chef's website.