Uncubed
   

UX Designer

Hootsuite, Vancouver

We are more than a social media company


We’re looking for an Intermediate UX Designer to help us design and deliver thoughtful user experiences that truly empower our customers on social. You’ll be working on a diverse set of UX challenges, helping to develop creative and strong user-centered solutions. This role reports to the Senior Director, Product Design & User Experience and is based in Hootsuite’s Vancouver office (post COVID19) or remotely across Canada or the US (in accordance with Hootsuite's local employment entities).

WHAT YOU’LL DO: 

  • Develop and maintain a solid understanding of your portfolio's product, business objectives, customers, and competition - by conducting or participating in relevant user research, competitive analysis, and other design thinking activities.
  • Build a close and collaborative relationship with your agile squad: your product manager, product design lead, and software developers, to define and achieve product objectives, creative approaches, and deliverables.
  • Independently develop and deliver high level and detailed storyboards, concept diagrams, user interface sketches, mockups, prototypes, and detailed design specifications to effectively communicate design concepts and solutions.
  • Support your development team as they deliver products that implement your designs.
  • Actively mentor other team members and better your peers through shared thought leadership and driving effective processes.

 

WHAT YOU’LL NEED: 

  • Intermediate-level experience as a strong UX team member, tackling well-defined design challenges and transforming them into simple, intuitive solutions. 
  • A strong portfolio comprised of projects which demonstrate creative, user-centered design solutions to moderately complex problems. 
  • Ability to independently conduct or participate in a wide range of appropriate UX design activities for medium complexity problems such as: user research, brainstorming, concept design, detailed design, rapid prototyping, and usability testing. 
  • Ability to identify opportunities, scope problems, find solutions, implement and launch. Consistently relied upon to tackle medium complexity problems that impact their portfolio. 
  • Proficient and effective use of industry-standard UX and UI design platforms. 
  • Experience designing for Enterprise and B2B SaaS products using agile and iterative design processes.
  • Experience working with researchers, product managers, developers, and other designers who are aligned to execute on medium complexity problems. 
  • Ability to develop a proficient understanding of the business, vision, and strategy, as well as technical requirements, and incorporate them into elegant design solutions. 
  • Experience advocating for research-backed design solutions. Ability to apply user-centered design principles, concepts, and practices at the team/project level. Recognizes when solutions are not ideal and communicates to cross-functional partners. 
  • Experience operating confidently using existing processes. Ability to recognize when there is a breakdown or inefficiency in operations. 
  • Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs 
  • Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding 
  • Interpersonal Savvy: relates openly and comfortably with diverse groups of people
  • Decision Making: consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities

 

WHO YOU ARE: 

  • Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community. 
  • Curious. You are always learning and seeking ways to make things better.
  • Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
  • Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

 


 

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

 

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-HF1

About Hootsuite

About us Hootsuite is the most widely used social media management platform. We have 15+ million customers and are recognized as a leader in social media management by Forrester, one of the most influential research and advisory firms in the world. Our battle-tested technology, extensive ecosystem, and social DNA help organizations create human connections at scale.

Want to learn more about Hootsuite? Visit Hootsuite's website.