Uncubed
   

Director, Product Partnerships (Ecosystem & Solution Architecture)

Hootsuite, Toronto, Vancouver, North America

We are more than a social media company


We’re looking for an experienced partnership leader to drive our ecosystem & product partnerships strategy. In this role you will continue to build a world class ecosystem & integration experience for our diverse customer base. You will establish and implement strategic plans and objectives. You will interact and influence a wide range of stakeholder groups across Hootsuite. This role will report to our VP, Product Partnerships.  This role can be filled remotely across Canada or the US. 

 

WHAT YOU’LL DO:

  • Build and manage Hootsuite’s ecosystem and customer integration experience. Set and achieve a strategy, vision, revenue targets and objectives in partnership with Product, Development and Product Marketing functions
  • Drive, mentor, and motivate the organization to focus on building Hootsuite as a true platform - think API first in everything we build 
  • Provide framework and direction to the team designing and presenting integration-driven solutions, architectures and roadmaps to bring customer value to life, help customers meet their objectives, and in turn to support Hootsuite meet its renewal and net new sales targets 
  • Own the creation, evolution and communication of Hootsuite’s Ecosystem roadmap, strategic and tactical plans - aligned with our mission, business goals, and customer needs.
  • You and your team will partner with sales to conduct functional and technical discovery sessions with customers
  • Lead by example while hiring, managing, guiding and mentoring Technical Partner Managers and Solutions Architects. Perform full scope of people management practices, including performance management and DE&I. 
  • Build and refine scalable processes, models and frameworks to drive efficiency, effectiveness, and collaboration with other teams.
  • Build a world class ecosystem that attracts and retains the best ISV partners, ecosystem developers & service partners 
  • Execute the commercialization of Hootsuite’s product partnerships 

 

WHAT YOU’LL NEED:

  • Extensive experience in Ecosystem development /Product Partnership or equivalent combination of education and experience 
  • Extensive senior partnership and/or product experience, preferably in high-growth and fast-paced B2B SaaS environments
  • Exemplary track record as people leader who has consistently built, led and developed high performing teams 
  • Experience building ecosystems, working with API’s, developing and recruiting partners at scale 
  • Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
  • Accountability: holds self and others accountable to meet commitments
  • Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships
  • Open Communication: you are able to clearly convey thoughts, both written and verbally,
    listen attentively and ask questions for clarification and understanding

LEADERSHIP

  • You are a trustworthy and authentic leader who has extensive experience developing and managing a high performance team.
  • Builds inclusive, cohesive teams which apply diversity to achieve common goals.
  • Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work.
  • Identifies key issues and relationships relevant to achieving a long-range goal or vision, builds an integrated plan for course of action to accomplish this vision.
  • Challenges and supports others to create results but also develop new capabilities.
  • Successfully develops the capacity and capability of team and individuals on the team through coaching 

 

WHO YOU ARE:

  • Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
  • Curious. You are always learning and seeking ways to make things better.
  • Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
  • Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

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In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

 

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-JL1

 

 

About Hootsuite

About us Hootsuite is the most widely used social media management platform. We have 15+ million customers and are recognized as a leader in social media management by Forrester, one of the most influential research and advisory firms in the world. Our battle-tested technology, extensive ecosystem, and social DNA help organizations create human connections at scale.

Want to learn more about Hootsuite? Visit Hootsuite's website.