We are looking for an Account Executive - Entry Level who exhibits passion for customer success and responds to customer needs in a creative, timely and efficient manner. You will deliver high impact presentations and demos to showcase Hootsuite product features and influence customers into buying our solutions. This role will be based in Hootsuite’s Vancouver office and will be a hybrid work from home/in an office environment.
WHAT YOU’LL DO:
- Develop thorough understanding of core and additional features of Hootsuite business plans
- Generate net-new funnel through outbound prospecting efforts and secure meetings with potential Hootsuite customers
- Deliver high impact product presentations and demos to potential customers and prospects with the goal of selling appropriate Hootsuite business plans
- Provide creative and insightful responses and solutions to customers that showcase maximum benefits from Hootsuite products and solutions.
- Collaborate with the sales team and relevant stakeholders to support the end to end sales process.
- Serve as voice of the customer by sharing external market insights and feedback from prospects and customers to the Product and Marketing teams in order to drive improvements and product/feature requests
- Manage, track, and report sales activities and results using SFDC, Sales Navigator, 6Sense
- Maintain relationships with potential clients and partners
- Perform other related duties as assigned
WHAT YOU’LL NEED:
- Some sales experience, with a proven record of consistent quota attainment
- Ability to simultaneously manage a high volume of opportunities and transactions
- Ability to articulate product features in an easy to understand language to inspire sales
- Ability to present confidently and think on feet to meet or exceed customer expectations
- Proven ability to prospect, assess customer challenges, align solutions and read prospective buyers
- Ability to effectively build trust-based relationships
- Experience using sales tools such as SFDC, Sales Navigator, 6Sense will be an asset.
- Excellent communication and presentation skills (phone, video, email)
- Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
- Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
- Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships
- Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up
- Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
- Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
- Self Development: is personally committed to, and actively works to continuously improve
WHO YOU ARE:
- Tenacious. You are determined to succeed and motivated by the success of customers, colleagues and the community.
- Curious. You are always learning and seeking ways to make things better.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
- You have decided on a career path in sales for the long term. You are focused on building your skills and expertise and committing to a journey of self development.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
About us Hootsuite is the most widely used social media management platform. We have 15+ million customers and are recognized as a leader in social media management by Forrester, one of the most influential research and advisory firms in the world. Our battle-tested technology, extensive ecosystem, and social DNA help organizations create human connections at scale.
Want to learn more about Hootsuite? Visit Hootsuite's website.
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