Site Reliability Engineer

IgnitionOne, Atlanta

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Company Summary

IgnitionOne offers technology and services that help marketers win. The company focuses on intelligent audience creation, real-time cross-channel scoring, and robust optimization – providing a layer for smarter marketing decisions and deeper insights, whether you use native IgnitionOne solutions such as Search, Display, Email, and Website Personalization – or the marketing technology you already have. With a global footprint of hundreds of employees in 10 countries, IgnitionOne is one of the largest independent marketing technology companies in the world, currently scoring over 300 million users monthly in 75 countries and powering more than $60 billion in revenue each year for leading brands, including General Motors, CenturyLink, La Quinta and Acer, as well as advertising agencies such as 360i, GroupM and ZenithOptimedia. Work in a dynamic, entrepreneurial environment alongside some of the smartest thought leaders in advertising technology. Be the member of a team that delivers innovative marketing technology that simplifies marketers’ lives and drives performance to new heights. Have fun collaborating on ground-breaking, challenging assignments where your opinion matters, you grow professionally and high performers are recognized and rewarded. And join a company on the cutting edge of digital marketing and technology that is regularly honored with awards and has been featured in major news media such as WSJ, NYT, Bloomberg, AdAge, ADWEEK and more.



  • Provide 24x7 support to an enterprise-level global platform
  • One week on-call with rotating schedule
  • Build tools/scripts to automate common processes
  • Architect enterprise solutions and build proof-of-concepts to solve systemic issues
  • Respond to system alerts by troubleshooting and either fixing or managing escalation to Dev/Ops team
  • Manage architecture and maintenance of the build and continuous integration environment
  • Use Chef and Puppet to architect/build fully automated server/environment deployments
  • Always be on the lookout for new metrics, dashboards, alerts to expose system performance/stability
  • Design dashboards/reporting to provide transparency to Client Service, Ops and Development teams
  • Work closely and frequently with Ops/Dev and Client Services through clear communicative emails and group chats



  • Solid experience with infrastructure as code platforms - specifically Puppet and Chef
  • Awesome scripting skills (Bash, Python, Ruby, PHP)
  • Experience with distributed version control systems (Git/Mercurial)
  • A working knowledge of Debian/Ubuntu packaging, basic administration
  • Experience with NodeJS - this is our new UI
  • PHP is required for troubleshooting and maintaining legacy infrastructure scripts
  • A working knowledge of java architecture
  • MSSQL, MySQL, PostgreSQL database usage and basic administration
  • Experience with Build/CI tools (TeamCity/Jenkins, MSBuild/Maven)



  • Experience with NodeJS
  • Experience with NoSQL (Cassandra, Aerospike, Druid)
  • Experience with messaging architectures (RabbitMQ/Kafka)
  • Experience with Amazon Web Services (EC2, ASG, S3, Redshift, SWF, SQS, SNS and/or CloudWatch)
  • Experience with monitoring systems (Zabbix, Collectd, Graphite and/or Sensu, Nagios, Grafana)
  • Actual java development skills



IgnitionOne retains the right to change or assign other duties to this position.

IgnitionOne provides equal employment opportunities to all persons without regard to race, color, creed, religion, national origin, ancestry, sex, sexual orientation, pregnancy, age, disability, medical condition, genetic information, marital status, gender identity, gender expression, veteran status, status as a victim of domestic violence, or any other protected status under federal, state or local law.

About IgnitionOne

DIGGING DEEPER THE DETAILS IgnitionOne simplifies life for marketers, allowing you to more effectively engage with your customers and make the most out of every marketing dollar. Our score-powered audiences and optimization drive deep insights, so you can reach customers across the most relevant channels with personalized, 1:1 messaging.

Want to learn more about IgnitionOne? Visit IgnitionOne's website.