Director, Design

Instacart, San Francisco

Groceries and home essentials delivered from local stores in 1 hour

Instacart is building the best way for people anywhere in the world to shop for groceries. Since Instacart started in 2012, we’ve launched same-day delivery in 200 US markets. We are laser focused on delivering groceries from your favorite stores right to your door. We now cover over 60% of US households and aim to have 80% coverage by the end 2018—that's 90 million households! From a technology point of view, the platform is complex, rapidly scaling and processing millions of transactions in real-time all of the time. Our technology coupled with operational expertise enables Instacart to deliver fresh groceries in as little as an hour. This is a difficult problem to master and we are making it happen. Every day, we solve incredibly hard problems to create an experience for our customers that is absolutely magical.

Every day our Design team solves incredibly hard problems to create an experience for our customer that is absolutely magical. Design for us doesn’t stop at our apps and website. It continues into the physical world. Instacart is welcomed into shops and homes all over the country, and you’ll be responsible for crafting that experience. Join us!

What You’ll Be Doing

  • Leading Instacart’s design direction, strategy, team, and vision
  • Collaborating with other teams (engineering, product, marketing, etc.) and playing a key leadership role in crafting strategy and execution of our user interface design, user experience, visual design, and overall product strategy and processes
  • Managing, mentoring and continuing to build a talented team of designers, ensuring the team works and grows in an open, cohesive way with other functions
  • Setting, maintaining and clearly communicating design priorities, deadlines and processes
  • Leading and contributing design concepts across all media (online/digital, print, offline/event) and delivering high quality, multi-platform designs in line with business goals

What You Should Already Have

  • Strong product design background working on amazing products
  • Track record of success building design teams, systems and processes
  • Experience balancing creative and analytical design goals
  • A sixth sense for visual taste that will move Instacart in the right direction
  • An awareness of the strengths, weaknesses and constraints of popular technologies and mediums
  • Ability to thrive and effectively communicate in a fast-paced, constantly changing environment
  • A passion for building things -- period

What We’ll Set You Up With

  • Talented and collaborative coworkers who will both push and support you
  • Market competitive salary and equity
  • Medical, dental, vision benefits and 401(k) retirement plan
  • Take what you need vacation (and we really mean it)
  • 16 weeks maternity leave / 8 weeks paternity leave so you can truly bond with your child
  • Complimentary Instacart Express membership — so you can use our product without paying a delivery fee

About Instacart

You can choose from a variety of local stores including Whole Foods, Safeway, Costco, Mariano's and many more, as well as being able to mix items from multiple stores into one order. Every day, we solve incredibly hard problems to create an experience for our customers that is nothing short of magical. 

Want to learn more about Instacart? Visit Instacart's website.