Solutions Architect

Instacart, Toronto, Ontario Canada

Groceries and home essentials delivered from local stores in 1 hour

Founded in 2012, Instacart is a leader in North American online groceries and one of the fastest growing companies in e-commerce. Instacart's same-day delivery and pickup services bring everyday essentials and fresh groceries to consumers in the U.S. and Canada in as fast as an hour. At Instacart, we believe that great people are the ingredients for success. We like to think that we are like a potluck, everyone brings something new, different and flavorful to the table. Our mix of thoughtful, inventive and neighborly employees work together to deliver our common goal, to make grocery shopping effortless, and give valuable time back to our customers. We believe that just as meals are best shared together, success is best shared together. If this excites you, then Instacart just might be the place for you. Welcome home.

About the Solution Architect role

Solution Architects are responsible for helping Instacart's retailer partners successfully integrate with our single sign on, loyalty, fulfillment APIs and other products that require deep integration of technical systems. You'll support our largest retailers through the entire lifecycle of their integrations as they build experiences for their customers. You will be responsible for designing and presenting integration plans to retailers' technical teams and business partners. You'll create technical documentation, code samples, and other content for our developer portal. You'll communicate with external developers through email and Slack to solve issues and guide their product development. You'll also collaborate with internal teams to prioritize bugs fixes and feature improvements.

Want to learn more? Lettuce show you the way!

Your day to day:

  • You will collaborate with technical stakeholders from our retail partners to understand system and business needs, generating solution proposals and driving their execution through to launch.
  • You will be part of a small team, with a large amount of ownership and responsibility for managing things directly.
  • You will be the primary technical contact from Instacart in integration projects and drive progress.
  • You will work closely with product managers, other teams, and both internal and external stakeholders, owning a large part of the process from problem understanding to shipping the solution.
  • You will become a technical expert on the Instacart platform and our retailer APIs.
  • You will work with our internal engineering team to develop tools, processes, and documentation to scale our partnerships.

You have...

  • Bachelor’s degree in Computer Science, computer engineering, electrical engineering or equivalent work experience.
  • A strong sense of ownership.
  • A passion for solving complex business problems with external stakeholders.
  • Self-motivation and an enjoyment for a startup environment.
  • Previous experience as a software engineer or experience building web, iOS or Android apps.
  • Strong verbal and written communication skills on technical topics.
  • Ability to creatively problem solve with engineering team and stakeholders.

Bonus points if you have:

  • Previous experience in a client facing role or building APIs for external developers
  • Previous experience in enterprise system integrations
  • Strong project management skills
  • Strong knowledge of SQL
  • Strong analytical and debugging skills
  • Still writes some code

Want to see a slice of life at Instacart? Checkout #tasteofinstacart on Instagram and LinkedIn

Instacart is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

About Instacart

You can choose from a variety of local stores including Whole Foods, Safeway, Costco, Mariano's and many more, as well as being able to mix items from multiple stores into one order. Every day, we solve incredibly hard problems to create an experience for our customers that is nothing short of magical. 

Want to learn more about Instacart? Visit Instacart's website.