Principal Product Manager, Customer Acquisition
Instacart, San Francisco, CA
Groceries and home essentials delivered from local stores in 1 hour
Every year, people across the world spend nearly one trillion dollars on groceries. Groceries are a vital part of our lives, but shopping for them hasn’t fundamentally changed since the first supermarket opened 100 years ago.
Food is sustenance, but it’s also much more than that. Food can be a part of a daily ritual or a special moment that resonates with people on a meaningful and emotional level. It can be a much-needed break in a long day, a taste that brings back memories, a creative experiment, a shared meal with loved ones, or even comfort during a hard time. Whether it’s a special occasion or an everyday occurrence, it should always be easy for people to get the ingredients they need.
The Instacart Product Team is dedicated to making grocery shopping effortless for everyone. By helping take care of the shopping, we help people get great food and give them back time so they can do what matters most to them. We’re finding solutions to large-scale challenges that will forever change the way people feed themselves and their loved ones.
We're building a team of incredibly talented product leaders to define and execute on our vision of being the world leader in online grocery. You'll work among star engineers, designers, data scientists, and operators in a fast-growing environment. The role demands a mix of principled thinking, well-honed product sense, and technical depth.
ABOUT THE JOB
- Lead a cross-functional team of engineering, design, research, data science, operations, marketing, local markets, and more.
- You'll drive product definition, strategy, and long term vision for initiatives across audiences of our 4-sided marketplace, connecting customers, shoppers, retailers, and advertisers
- Identify the biggest problems to solve. Drive new feature development from start to finish
- Run user research, usability studies, data-driven experiments to inform product direction
- Build, measure, and iterate rapidly
- Consistently integrate behavior data and customer feedback into key product decisions
- Communicate product plans, benefits and results to all audiences - within teams, company, to users, press etc.
- 4+ years in Product Management at a technology company, ideally working on growth problems
- Experience building cross-platform experiences (native, mobile web, desktop)
- Experience delivering impactful products and features that are heavily informed by data as well as user research
- Demonstrated ability to solve complex problems by creating customer-first solutions and thinking from first principles
- Strong data drive problem solving skills
- Passion for building products that unlock value for people who are not power users
- Experience influencing the Executive Team members on key strategy and cross-functional initiatives
You can choose from a variety of local stores including Whole Foods, Safeway, Costco, Mariano's and many more, as well as being able to mix items from multiple stores into one order. Every day, we solve incredibly hard problems to create an experience for our customers that is nothing short of magical.
Want to learn more about Instacart? Visit Instacart's website.
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