Strategic Partner Associate (CPG)

Instacart, San Francisco, CA

Groceries and home essentials delivered from local stores in 1 hour

Instacart is building the best way for people anywhere in the world to shop for groceries. Since Instacart started in 2012, we’ve launched same-day delivery in 200 US markets. We are laser focused on delivering groceries from your favorite stores right to your door. We now cover over 60% of US households and aim to have 80% coverage by the end 2018—that's 90 million households! From a technology point of view, the platform is complex, rapidly scaling and processing millions of transactions in real-time all of the time. Our technology coupled with operational expertise enables Instacart to deliver fresh groceries in as little as an hour. This is a difficult problem to master and we are making it happen. Every day, we solve incredibly hard problems to create an experience for our customers that is absolutely magical.

As we continue our fast growth, we are looking to add to our Brand Partnerships team within the Business Development group. We are hiring a Strategic Partner Associate to manage partner relationships with our brand partners. In this role, you will have responsibilities including, but not limited to, recommending and implementing tactics to achieve brand goals with our suite of campaigns, driving key business insights, implementing new operational processes, and managing client needs.



  • Assist in leading key client relationships with select Instacart brand partners alongside Sales team, actively engaging to meet their campaign goals and needs
  • Work with Brand Partnerships Sales Directors, Campaign Coordinators, and cross-functional teams to guide implementation of brand strategies and accomplish goals on tight deadlines
  • Establish processes and reporting to help streamline the team’s operations
  • Lead launch process for new brand partners, overseeing catalog cleanup across retailers
  • Perform data analysis and provide insights for brands based upon program performance, while also working closely with Director of Brand Insights to drive key business insights
  • Architect strategies alongside Sales Directors and Strategic Partner Managers to help brand partners grow their business on Instacart
  • Be a part of team driving relationships with CPG partners, problem-solve and troubleshoot daily operational issues, approaching all facets with an analytical, data-driven mindset
  • Develop a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context


Skills we are looking for

  • 3-5 years previous experience
  • Excellent communication skills with the ability to distill complex issues
  • Experience with large data sets and ability to extract business insights from analysis (Experience in SQL, Tableau preferred)
  • Familiarity with tools of the trade (eg. Microsoft Office, specifically Excel, Google Drive)
  • Solid stakeholder management skills, both for internal and external stakeholders
  • Quick communication response times
  • Ability to manage across functions and present to leadership
  • Creative problem-solver
  • Comfort with ambiguity and a rapidly evolving business landscape



  • Talented and collaborative coworkers who will both push and support you
  • Market competitive salary, equity
  • Medical, dental, vision benefits and 401(k) retirement plan
  • Take what you need vacation (and we really mean it)
  • 16 weeks maternity leave / 8 weeks paternity leave so you can truly bond with your child
  • Free lunch and dinner in the office; fully stocked kitchen and snack pantry
  • Complimentary Instacart Express membership (free Instacart delivery!)

About Instacart

You can choose from a variety of local stores including Whole Foods, Safeway, Costco, Mariano's and many more, as well as being able to mix items from multiple stores into one order. Every day, we solve incredibly hard problems to create an experience for our customers that is nothing short of magical. 

Want to learn more about Instacart? Visit Instacart's website.