Uncubed
           

Account Executive, Small Business

Intercom, Sydney, Australia

We are making business personal


Communication has changed for people. It’s changed for businesses, too.

Intercom is the only suite of customer messaging products that drives growth at every stage of the customer lifecycle—across acquisition, engagement, and support. Today more than 30,000 businesses use Intercom to connect with a billion people worldwide.

 

Join the company helping businesses grow revenue through live chat, and so much more.

What's the opportunity? 🤔

As a Small Business Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting. 

 

At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership. 

What will I be doing? 🚀

  • Evangelize our product by spearheading the growth and adoption of Intercom across our Small Business segment

  • Manage the full sales cycle for Intercom’s Small Business customers, from prospecting to close, through a consultative sales approach

  • Provide timely and accurate forecasts and clear visibility on revenue performance

  • Maintain up-to-date knowledge of our product and processes

  • Create your own demonstrations, tailored to client needs

  • Engage in team development and mentoring

  • Represent the voice of the customer to cross-functional partners, including Marketing and Product

  • Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team

What skills do I need? 📖

  • 1+ years experience in a closing sales role

  • Experience in outbound prospecting

  • Strong sales instincts and track record hitting and exceeding quota

  • Exceptional written and verbal communicator

  • Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes

  • Ability to close net new business in a competitive landscape

  • Exhibits a growth mindset, intellectual curiosity, and ambition

Benefits 😍

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)

 

  • Competitive salary and equity in a fast-growing start-up

  • Catered lunch every weekday, plus a fully stocked kitchen

  • Regular compensation reviews - we reward great work!

  • Flexible holidays so you can take time off when you need it

  • Healthcare stipend towards private health insurance for you and your partner/spouse

  • MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done

 

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organisation. We're committed to an inclusive and diverse Intercom! We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

About Intercom

The way businesses talk to people online is broken. Intercom is fixing it. Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email. Today more than 20,000 businesses use Intercom to connect with a billion people worldwide. Intercom has raised $116M in venture funding, and has 350+ employees across its San Francisco headquarters, Dublin R&D office, and recently opened Chicago office.

Want to learn more about Intercom? Visit Intercom's website.